- Greet visitors and clients professionally, creating a positive first impression
- Manage multi-line phone systems, directing calls efficiently and courteously
- Schedule appointments and maintain calendars using Microsoft Office and Google Workspace
- Perform data entry with accuracy using computer skills, including typing and proofreading
- Handle filing systems, both electronic and paper-based, to ensure organized record keeping
- Assist with billing and bookkeeping tasks utilizing QuickBooks or similar software
- Support administrative tasks such as copying, scanning, and faxing documents
- Provide customer support by addressing inquiries and resolving issues promptly
- Maintain a clean and organized front desk area to promote a welcoming environment
- Support medical office operations by managing patient check-ins, verifying insurance information, and handling confidential records
Requirements :
- Clinical based experience is preferred but not required.
- Experience interacting with patients/ clients efficiently.
- Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry
- Experience with QuickBooks or bookkeeping is desirable
- Excellent customer service skills with professional phone etiquette and organizational skills
- Ability to handle multi-line phone systems efficiently and courteously
- Solid typing skills with attention to detail for proofreading documents
- Office experience that demonstrates reliability and multitasking abilities
- High school diploma or equivalent; additional certification in office administration is a plus
- Ability to work well under pressure while maintaining professionalism and accuracy