22 Oct
|
River City Ram
|
Campbell River
22 Oct
River City Ram
Campbell River
The Receptionist is the face of the dealership and often the first person our customers meet or speak with. As the first impression of our team, you play an important role in creating a welcoming, professional, and positive experience for every guest who walks through our doors. Whether you're greeting customers, answering phones, supporting various departments, or helping keep daily operations running smoothly, you'll be a key part of delivering the exceptional service our dealership is known for.
Role Summary : Key Responsibilities :
- Greet and welcome customers, clients, vendors, and staff in a skilled and friendly manner.
- Direct customers to the appropriate departments (Sales, Service, Parts, or Finance) and ensure they are attended to promptly.
- Assist with administrative tasks such as filing, data entry, document preparation, and scanning contracts or work orders.
- Receive and process incoming and outgoing mail, packages, and deliveries.
- Maintain an organized and professional reception area that reflects the dealership’s brand.
- Assist Sales, Service, and Parts departments as needed with administrative support or customer follow-up.
- Maintain confidentiality of customer, employee, and dealership information.
- Monitor and manage customer waiting areas, including refreshments and communication updates.
Qualifications & Requirements :
- High school diploma or equivalent required; post-secondary education an asset.
- Previous experience in a receptionist, administrative, or customer service role, preferably in a dealership or retail environment.
- Proficiency with Microsoft Office Suite and dealership management software (DMS) an asset.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Professional appearance and demeanor suitable for customer-facing role.
- Ability to work in a fast-paced, dynamic environment while maintaining attention to detail.
If you enjoy meeting new people, staying organized, and being at the center of a busy and energetic workplace, this role is for you. Every day brings something different, and you'll have the opportunity to work alongside a supportive team while helping customers and employees alike. Your positive attitude, attention to detail, and willingness to jump in where needed will make a meaningful impact on both the customer experience and dealership success.
📌 Reception (Campbell River)
🏢 River City Ram
📍 Campbell River