Job Title : Receptionist/Insurance Admin Location : 101-532- 1 Avenue NE, Airdrie, AB T4B 1S1 Employment Type : Full time / Permanent / 5 days in Office Salary : $40,000 - $50,000 Reason for Vacancy : Immediate opening to fill an existing vacancy. Who we are : Established in 2008, My Insurance Broker is a proud family-owned and Canadian-operated brokerage. As one of Ontario's fastest-growing online brokerages, we have forged strong partnerships with Canada's leading insurance companies. With multiple offices across Southern Ontario and a dedicated support center in Richmond Hill, we are committed to delivering superior pricing, comprehensive coverage, and exceptional service to our clients. About the role : Are you ready to kickstart your career in insurance? This is the perfect opportunity for a driven individual ready to start a rewarding journey in the insurance industry. While your primary focus will be providing exceptional service at our front desk and ensuring the office runs smoothly, you will receive hands-on training and industry mentorship designed to expand your insurance expertise. If you are a quick learner with a positive attitude and a desire to grow, we will provide the tools, industry knowledge, and internal pathways you need to advance your career with MIB. What you’ll be doing :

- Warmly greet and assist clients and visitors, ensuring a professional and welcoming experience.
- Act as the primary point of contact for all incoming communications, directing inquiries and documentation to the appropriate parties.
- Manage and maintain the reception area, ensuring a tidy and welcoming environment.




- Maintain digital and physical filing systems, monitor office supplies, and manage inventory orders.
- Sort and distribute all incoming/outgoing mail and insurance documents (renewals, endorsements, etc.) to the appropriate team members.
- Scan, categorize, and accurately attach all correspondence and insurance documents to client files within EPIC.
- Manage incoming/outgoing cheques, update records in EPIC, and assist the accounting department with invoicing and billing as required.
- Provide general administrative assistance and processing support to the team as required.

What we need you to bring :

- Previous experience in a receptionist role and/or in a general insurance brokerage is considered an asset.
- Experience working with EPIC and MS Office (Excel, Word, and Outlook) is considered an asset.
- Willing to obtain the Alberta General Insurance License within the first 90 days of employment.
- Highly organized and detail-oriented, with the ability to multi-task within tight timelines.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills, with a proven ability to collaborate within a team.
- Ability to handle sensitive information with the utmost discretion and professionalism.

My Insurance Broker is an equal opportunity employer committed to fostering an inclusive, respectful, and diverse workplace. We provide accommodation upon request for applicants and employees with accessibility needs. If you require any support at any stage of the hiring process, please let us know and we will work with you to meet your requirements.

📌 Receptionist/insurance Admin (Airdrie)
🏢 My Insurance Broker
📍 Airdrie