Position: Department Secretary Department: Regional Mental Health

QUALIFICATIONS

Certification/Experience/Knowledge :

- Graduate of a Community College in Office Administration Business/Medical and or three years relative experience required
- Keyboarding (45 wpm/95% accuracy) and Data Entry (6200 kph/95% accuracy) skills required
- Knowledge of Mental Health Act, Personal Healthcare Information Protection Act, Hospitals Act required
- Demonstrated experience with Meditech System, scheduler, registration, payroll
- Knowledge in Addiction and Mental Health Resources and Programs available in the community and in hospital is an asset
- Gentle Persuasive Approach (GPA) required
- Medical Terminology Certificate required
- Knowledge of Telemedicine and NCompass an asset
- Knowledge of community resources and keen interest in learning programs and services to support the patient population in MH required
- Cultural competency with First Nation/Aboriginal and multicultural patient population required
- Demonstrate commitment to creating an inclusive and affirming environment for 2SLGBTQ+ individuals
- Expert knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) required
- Knowledge of Regional Mental Health Programs an asset




- Knowledge of Central Referral process an asset

Skills/Abilities :

- Excellent filing skills required
- Ability to work with mínimal supervision required
- Demonstrated organizational and time management skills to maintain and support program required
- Must possess high self-direction and self-motivation; be adaptive to change, evolving program needs and expansion and work effectively and independently to meet deadlines
- Excellent communication and interpersonal skills, a high degree of professionalism, tact and diplomacy and the ability to deal effectively with confidential/sensitive information required
- The ability to provide coverage in other areas as assigned required
- Must be available for scheduled shifts and call-ins
- Excellent verbal and written communication and analytical skills required
- Positive attendance and work record required
- Must demonstrate commitment to ensure your safety, the safety of fellow workers, patients, volunteers, and visitors
- Must support and contribute to a culture of safety and prevention of adverse health events in this organization

**NORTH BAY REGIONAL HEALTH CENTRE IS AN EQUAL OPPORTUNITY EMPLOYER

📌 New Department Secretary {cupe Mh-26-161} (North Bay)
🏢 North Bay Regional Health Centre
📍 North Bay