Salary Range (plus eligible to receive a performance based incentive applicable to position) :
$83040 - $112340
Why FCC
At FCC were proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation we provide financing knowledge resources and business management software to over 103000 customers nationwide.
Heres what you can expect when you join our team:
- Competitive total rewards packages: market-aligned and performance-based salary and incentive programs flexible and comprehensive group benefit and savings plans and well-being support through benefits and wellness programs
- Purpose-driven work: We build strong relationships share knowledge and support the people who feed the world
- Growth: Learning and development opportunities to help you thrive
- Hybrid work options
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How youll make an impact
Configure support and improve SaaS and third-party applications while resolving complex issues escalated by front-line support teams. As a Technical Analyst SaaS Platforms and Third-Party Apps youll help keep assigned applications reliable secure and aligned with business needs.
Youll be part of a team that manages a broad portfolio of SaaS platforms and third-party applications and works with product architects Service Desk Deskside Support cybersecurity and other technology partners to implement sustain and troubleshoot solutions.
Were looking for a practical technology problem-solver who enjoys learning different platforms working through complex issues and turning technical analysis into reliable solutions someone whos collaborative curious and comfortable applying established architecture and security standards while supporting a diverse portfolio of business you enjoy hands-on configuration technical troubleshooting and learning how different applications and services work together this could be the role for you.
What youll do
- Configure maintain and support SaaS platforms and third-party applications within established architecture guidelines and security standards
- Investigate and remediate complex application issues escalated by Service Desk Deskside Support and other technical support teams
- Complete application implementation configuration and light development work behind the scenes to support business needs
- Analyze incidents identify root causes and implement practical fixes or escalate technical and design concerns when needed
- Work with product architects and technology partners to ensure configurations and solutions align with architecture integration and cybersecurity requirements
- Document configurations support procedures technical findings and recurring issues to strengthen application sustainment and team knowledge
What youll bring to the team
Required qualifications:
- A bachelors degree in computer science information technology or a related field
- Minimum one year of related experience in application support technology services systems configuration or a related IT environment (or an equivalent combination of education and experience)
- Experience configuring supporting or sustaining business applications SaaS platforms or third-party solutions
- Ability to investigate complex technical issues analyze available information and identify practical remediation steps
- Understanding of application configuration systems analysis development concepts and technology support practices
- Ability to work within established architecture cybersecurity and technology standards
- Solid analytical communication documentation and collaboration skills
Preferred qualifications:
- Experience with Microsoft technologies device management application engineering or enterprise technology services
- Exposure to APIs integrations cybersecurity services or other technologies that support connected enterprise applications
- Experience supporting implementations release activities incident management or application sustainment
- Hands-on internship co-op or project experience configuring and supporting technology solutions
Not sure you meet every requirement We encourage you to apply anyway.
You belong here
At FCC were committed to creating an inclusive equitable and accessible workplace one that reflects the communities where we live work and play. Our team is made stronger through diversity and were dedicated to building a workforce that brings together a range of backgrounds abilities and perspectives.
We encourage qualified applicants to apply including members of these four employment equity groups:
Indigenous Peoples
Members of visible minority groups
Persons with disabilities
Women
Accessibility and accommodations
To support an inclusive and accessible candidate experience we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: . An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.
Required Experience:
IC
📌 Technical Analyst, SaaS Platforms and Third-Party Apps (Regina)
🏢 Farm Credit Canada
📍 Regina
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