Department Assistant (Ontario)

Department Assistant (Ontario)

22 Oct
|
University of Waterloo
|
Ontario

22 Oct

University of Waterloo

Ontario

At theUniversity of Waterloo we create and promote a culture where everyone can reach their full potential. As an employee you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life together. The University is a welcoming workplace for those of all abilities interests and expertise. As part of our workforce you can do what you do best every day.

Learn more about our recruitment process.

Job Requisition ID:

Time Type:

Full time

Employee Group:

Staff

Job Category:

Administrative Support

Employment Type:

Temporary

Department:

Faculty of Engineering - Mechanical and Mechatronics Engineering - Administrative Support

Hiring Range:

$47210.94 - $59013.67

Posting Information:
This posting is for an existing vacancy.

Term: 1 year

This position is being offered as a Secondment or contract prospect.

The internal posting deadline for this position is October 29 2026 at 11:59PM.

Job Description:

Primary Purpose

The Department Assistant provides a wide range of administrative and operational support to facilitate the day-to-day operations of the Department of Mechanical and Mechatronics Engineering (MME). This position helps to create and maintain a positive student-centered and service-oriented environment in MME.

Key Accountabilities

- Clerical and Administrative Support for the General Operation of the Department
- Acts as receptionist by responding to diverse general questions independently promptly and courteously by way of telephone email and office visits
- Determines the nature of needs and directs individuals to the appropriate staff member office or resource department based on a thorough knowledge of the department and the University
- Facilitates the daily operation of the department printer and photocopier including trouble-shooting and processing requests for repair monitoring supply of paper toner or other supplies and replenishes as necessary
- Maintains office and coffee supplies for the department faculty and staff
- Coordinates both incoming and outgoing mail services for the department
- Assists with the issuing returning and tracking of keys
- Coordinates copying faxing scanning etc. of course materials exams and other printed materials
- Submits and ensures confidentiality of print orders for course materials mid-terms or exams
- Maintains department directory of faculty and staff listings




- Maintains records of department and teaching expenditures for supplies and copying
- Arranges parking passes for MME visitors through Parking Services

Meeting and Event Support

- Schedules bookings for all MME meeting/seminar rooms and equipment and ensures all equipment (laptop data projectors laser pointers) are returned
- Coordinates logistical arrangements for department special events conferences seminars guest lectures industry and senior leadership partners; including scheduling catering; preparing and disseminating agenda packages or other materials
- Transcribes and circulates meeting minutes as required
- Web/Digital Maintenance
- Updates MME website events department news webpages contact details etc.
- Creates and manages announcements and advertisements displayed on department monitors
- Physical Resource Maintenance
- Submits maintenance custodial and other service requests to Plant Operations
- Informs Plant Operations of emergencies (e.g. spills floods etc.) that require immediate attention to ensure these facility issues are handled promptly and appropriately

Other Duties

- Assists the Administrative Assistant to the Chair with the creation of Sessional appointments; ensures paperwork is completed and signed by the financial account holder Vice-Dean of Engineering and the appointee
- Processes online applications/documents received for posted faculty positions
- Provides backup support to the Administrative Assistant to the Chair during absences and vacation
- Assists with special projects and other duties as assigned by the Administrative Assistant to the Chair or the Administrative Officer

Required Qualifications

Education

- Post-secondary degree/diploma preferred or equivalent combination of education and experience

Experience

- 1-2 years of administrative/clerical experience and/or front-line reception/customer service

- Experience within an academic environment an asset

Knowledge/Skills/Abilities

- Excellent interpersonal and communications skills both oral and written




- Must possess cultural awareness sensitivity and patience to communicate and interact effectively with a wide range of individuals whose first language may not be English
- Strong organizational skills attention to detail and good sense of logistics required
- Time management skills including adaptability and flexibility to react to unexpected and time sensitive demands
- Ability to work well under pressure of high volume and frequent interruptions ability to stay calm during challenging times and periodic pressure
- Proven judgement tact diplomacy and problem-solving skills
- Ability to work both independently and in a cooperative team environment with the capacity to work effectively and efficiently in a complex fast-paced and changing environment with numerous deadlines and priorities
- Knowledge of UW policies and procedures an asset
- Intermediate proficiency with Microsoft Office Suite and Adobe Acrobat
- Experience with internet or web-based applications such as Agile

Equity Statement

The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research learning teaching and community building and is coordinated within the Office of Indigenous Relations.

The University values the diverse and intersectional identities of its students faculty and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity anti-racism and inclusion. As such we encourage applications from candidates who have been historically disadvantaged and marginalized including applicants who identify as First Nations Métis and/or Inuk (Inuit) Black racialized a person with a disability women and/or 2SLGBTQ.

Positions are open to qualified candidates who are legally entitled to work in Canada.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application interview or workplace accommodation requests please contact Human Resources or ext. 45935.

Required Experience:

Junior IC

📌 Department Assistant (Ontario)
🏢 University of Waterloo
📍 Ontario

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