- Facilitate Agile ceremonies (e.g. daily scrums sprint planning and retrospective meetings)
- Use JIRA to assign and track tasks ensuring resource activities are aligned with project/initiative timelines
- Assist product owners with the product backlogs prioritization and squad formation
- Communicate with clients as needed to clarify requirements and provide initiative updates
- Provide project updates via email meetings and documentation to keep internal teams and external stakeholders aligned
- Support the resolution of outstanding items by submitting and tracking tickets in ServiceNow ensuring issues are appropriately escalated
- Collaborate with key stakeholders across the Bank to support the execution of specific engagements and education initiatives
- Identify potential risks and anticipate points of resistance
- Develop specific plans to mitigate or address concerns
- Align success measures to track adoption and transformation progress
- Other related activities and deliverables as required.
Required Skills:
- Certified ScrumMaster / Professional (CSM or CSP)
- A minimum of three (3)
years of recent demonstrated experience working as ScrumMaster and leading multiple Operational IT Scrum Teams
- A minimum of three (3) years of recent demonstrated experience working in an IT operations environment (e.g. patching/service requests incidents etc.)
- Demonstrated Knowledge of Atlassian JIRA
- Demonstrated knowledge of ServiceNow ITSM modules and reporting
Desired Skills:
- Certified Agile Leader
- Kanban Management Professional (KMP)
- Dealing with project delivery and customer needs
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions please visit .
US Tech Solutions is an Equal Prospect Employer. All qualified applicants will receive consideration for employment without regard to race colour religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
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