Position: Junior Linux / Data Center Administrator
Job Type: Full-Time, On-Site (No Hybrid or Remote Work)
On-Call Requirement: Mandatory
Position Overview

We are looking for a motivated, hands-on Junior Linux / Data Center Administrator to join our Infrastructure team.

In this role, you will support day-to-day data center operations, including server installations, hardware maintenance, operating system deployments, infrastructure troubleshooting, and customer support.

You will work with Linux, Windows, physical servers, networking equipment, and virtualization platforms. You will also interact directly with customers through ticketing systems or in person to troubleshoot issues, fulfill service requests, and provide technical assistance.

The ideal candidate is someone who enjoys working with technology, solving problems, and learning new skills. We are looking for someone who is proactive, dependable, customer-focused, and willing to expand their technical knowledge beyond their current experience.

You don't need to know everything on day one, but you should have a solid technical foundation, a positive attitude, and a willingness to take on new challenges.

Key Responsibilities:

1. Server & Operating System Administration

- Install, configure, and maintain Linux servers (Ubuntu, Debian, Red Hat, Rocky Linux, etc.).
- Install, configure, and perform basic administration of Windows Server and other operating systems as required.
- Perform operating system upgrades, patching, and routine maintenance.
- Troubleshoot operating system, hardware, and connectivity issues.
- Assist with server provisioning, configuration, and decommissioning.
- Follow established procedures for system configuration, security, and maintenance.
- Maintain accurate documentation of server configurations and changes.

2. Data Center Operations

- Rack, mount, cable, and install physical servers, storage systems, and network equipment.
- Perform hardware installations, replacements, and upgrades.
- Troubleshoot hardware failures involving disks, memory, power supplies, and other server components.
- Maintain proper cable management, labeling, and equipment documentation.
- Assist with data center inventory management and asset tracking.
- Support equipment moves, additions, changes, and decommissioning.
- Perform physical inspections and basic health checks of data center equipment.
- Work with other infrastructure teams to resolve hardware and system issues.
- Follow data center operational procedures and safety standards.

3. Customer Support & Ticket Management

- Interact directly with customers through ticketing systems, email, phone, or in person when required.
- Respond to customer incidents, technical inquiries, and service requests in a timely and professional manner.
- Troubleshoot customer-reported issues related to servers, operating systems, hardware, and network connectivity.
- Provide hands-on technical assistance to customers when required.
- Create, update, and manage support tickets, ensuring accurate documentation of troubleshooting steps and resolutions.
- Keep customers informed about ticket progress, expected resolution times, and any required follow-up.
- Escalate complex issues to senior administrators or other technical teams when necessary.
- Coordinate with customers and internal teams for scheduled maintenance, hardware replacements, and service-impacting activities.
- Follow established service-level agreements (SLAs) and support procedures.
- Ensure a positive customer experience through clear communication, professionalism, and ownership of issues.

4. Virtualization & Infrastructure

- Assist with the deployment, configuration, and maintenance of virtual machines.
- Support virtualization platforms such as VMware ESXi and Proxmox VE.
- Develop an understanding of virtualization, storage, and infrastructure technologies.
- Assist with infrastructure upgrades, migrations, and deployment projects.




- Work with senior team members to troubleshoot virtualization-related issues.

5. Monitoring, Troubleshooting & Infrastructure Support

- Monitor server health, availability, and performance.
- Investigate and troubleshoot infrastructure alerts and incidents.
- Perform basic troubleshooting of server hardware, operating systems, and network connectivity.
- Document technical issues, troubleshooting steps, and resolutions.
- Collaborate with network, systems, and security teams to resolve infrastructure problems.
- Participate in scheduled maintenance activities and infrastructure improvement initiatives.
- Assist with identifying recurring issues and opportunities to improve operational efficiency.

Required Qualifications & Skills

Technical Skills

- Basic knowledge of Linux operating systems and command-line administration.
- Experience installing and configuring Linux, Windows, or other operating systems.
- Good understanding of physical server hardware and components.
- Hands-on knowledge of server racking, mounting, and cabling.
- Basic understanding of networking is mandatory, including:
- TCP/IP, IP addressing, and subnetting.
- DNS, DHCP, and default gateways.
- Basic understanding of network switches and VLANs.
- Ability to troubleshoot basic network connectivity issues.
- Comfortable working with physical equipment in a data center environment.
- Basic troubleshooting and problem-solving skills.
- Ability to follow technical documentation and established procedures.

Customer Service & Communication Skills

- Solid customer service skills and the ability to interact professionally with customers.
- Comfortable communicating with customers through support tickets, email, phone, and face-to-face interactions.
- Ability to explain technical issues clearly to both technical and non-technical customers.
- Good written and verbal communication skills.
- Ability to manage multiple support requests and prioritize tasks effectively.
- Willingness to take ownership of customer issues and follow through until resolution.
- Ability to remain professional and composed when dealing with urgent issues or challenging situations.

Personal Attributes

- Strong willingness to learn new technologies and expand technical knowledge.
- Self-motivated, proactive, and willing to take initiative.
- Strong attention to detail and organizational skills.
- Dependable and accountable for assigned responsibilities.
- Ability to work independently and as part of a team.
- Willingness to take on new challenges and responsibilities.
- Positive attitude toward troubleshooting and problem-solving.

Nice-to-Have SkillsThe following skills are considered assets but are not mandatory:

- Experience with virtualization platforms such as VMware ESXi, Proxmox VE, or Hyper-V.
- Familiarity with ticketing systems such as ServiceNow, Jira, or similar platforms.
- Basic knowledge of storage technologies, including RAID, NAS, and SAN.
- Experience with server hardware from Dell, HPE, Cisco, or similar vendors.
- Basic scripting knowledge (Bash, PowerShell, or Python).
- Familiarity with monitoring tools and infrastructure management platforms.
- Understanding of backup and recovery concepts.
- Basic knowledge of remote server management tools such as iDRAC, iLO, or IPMI.
- Previous experience in a data center, IT infrastructure, technical support, or customer-facing IT role.
- Familiarity with ITIL concepts, incident management, and change management processes.

Work Environment & Expectations100% On-Site Position

- This is a fully on-site position requiring regular attendance at the office/data center.
- Hybrid and remote work arrangements are not available.





Mandatory On-Call Rotation

- Must participate in an on-call rotation to support critical infrastructure outside regular business hours.
- Must be available to respond to infrastructure incidents and emergencies during assigned on-call periods.
- May be required to provide on-site support outside regular business hours when necessary.

Company Cellphone

- Must carry a company-provided cellphone and remain reachable during assigned on-call periods.
- Must respond to critical alerts and support requests according to established operational procedures.

Physical Requirements

- Must be comfortable working in a data center environment.
- Must be able to install, move, and handle server and networking equipment, following proper lifting and safety procedures.
- Must be comfortable performing physical hardware maintenance and troubleshooting.

Customer Interaction

- Must be comfortable interacting directly with internal and external customers.
- May be required to provide in-person technical support and assistance.
- Must maintain professional communication and provide timely updates on customer requests and incidents.

Team Collaboration

- Work closely with network, systems, security, and other infrastructure teams.
- Participate in knowledge-sharing activities and team projects.
- Be willing to assist with tasks outside primary responsibilities when required.

Education & Experience

- Diploma or degree in Information Technology, Computer Science, Computer Engineering, or a related field is preferred.
- 0–2 years of relevant IT experience, including internships, co-op placements, or hands-on lab experience.
- Relevant certifications such as CompTIA A+, Network+, Linux+, or RHCSA are considered assets.
- Candidates with strong hands-on skills and a demonstrated interest in infrastructure technologies are encouraged to apply, even without extensive professional experience.

What We're Looking ForBeyond technical skills, we value the right attitude, reliability, and willingness to grow.Our ideal candidate is someone who:

- Takes initiative: Doesn't wait to be told what to do and actively looks for ways to help the team.
- Is eager to learn: Has a genuine interest in Linux, Windows, networking, virtualization, and other infrastructure technologies.
- Is hands-on: Enjoys working with physical hardware as much as troubleshooting software.
- Is customer-focused: Understands the importance of providing timely, professional, and helpful support.
- Takes ownership: Follows through on assigned tasks and customer issues rather than simply passing them along.
- Is adaptable: Comfortable learning unfamiliar systems and working with different technologies.
- Is dependable: Can be relied upon during regular operations and on-call support.
- Is a team player: Willing to collaborate, share knowledge, and help others.
- Has a problem-solving mindset: Willing to investigate issues, research solutions, and ask questions when needed.
- Wants to grow: Interested in developing a broader understanding of enterprise infrastructure rather than limiting themselves to one technology.

Why Join Our Team?This is an excellent opportunity for someone looking to build a career in IT infrastructure and data center operations.You will gain hands-on experience with enterprise technologies, including Linux and Windows servers, physical hardware, virtualization platforms, networking equipment, and infrastructure management tools.You will also have opportunities to work with experienced infrastructure professionals, participate in technical projects, and develop skills across multiple technology areas.We encourage continuous learning, knowledge sharing, and professional development.

We're not looking for someone who already knows everything. We're looking for someone with a strong technical foundation, a good attitude, excellent customer service skills, and the motivation to keep learning and growing.

Pay: $60,000.00 per year

Work Location: In person

📌 Linux System Administrator (Toronto)
🏢 Amanah Tech
📍 Toronto