About the prospect

ProMill is seeking an experienced Senior Property Manager to lead the management, marketing and operation of our real estate portfolio, consisting primarily of commercial properties, including industrial, office, retail and mixed-use buildings.

Reporting directly to the President, you will manage a team that supports you in carrying out the responsibilities of the role, including property operations, maintenance, tenant services, administration, marketing and leasing. You will set priorities, delegate responsibilities, supervise performance and ensure work is completed properly and on time.

This is a hands-on leadership position for someone who combines strong management skills with practical real estate knowledge, sound judgment and consistent follow-through.

Key responsibilities

Team leadership and coordination

- Lead, supervise and support the team responsible for assisting with property management, maintenance, administration, marketing and leasing activities.
- Assign responsibilities, establish schedules and priorities, and monitor progress through completion.
- Provide clear direction, training and feedback, holding team members accountable for the quality and timeliness of their work.
- Coordinate the efforts of internal staff, contractors, trades, brokers and other service providers.
- Identify staffing, training and resource needs and make recommendations to ownership.
- Keep ownership informed of operational priorities, team performance and matters requiring decisions.

Property operations and maintenance

- Oversee daily operations across the company’s property portfolio, supported by the team.
- Conduct and coordinate regular property inspections, identify maintenance needs and ensure timely repairs.
- Develop and oversee preventative maintenance schedules for buildings, equipment and property infrastructure.
- Obtain and review competitive quotations, negotiate service contracts and monitor contractor performance.
- Oversee capital improvements, tenant improvements and building projects, including budgets, schedules and workmanship.
- Establish emergency response procedures and coordinate staff and contractors when urgent issues arise, including after hours when required.

Marketing, leasing and sales coordination

- Lead the marketing of properties and available spaces offered for lease or sale, with assistance from the team and external service providers.
- Oversee the preparation and updating of listings, advertisements, photographs, floor plans, signage and other marketing materials.
- Coordinate advertising through listing platforms,



the company website, broker networks and other appropriate channels.
- Ensure prospective tenant and purchaser inquiries receive prompt responses, showings and follow-up.
- Review market conditions and competing properties, recommending asking rents, pricing and incentives to ownership.
- Assess prospective tenants’ suitability, proposed use and financial qualifications.
- Negotiate new leases and lease renewals within parameters approved by ownership.
- Coordinate offers, letters of intent and lease documentation with ownership, brokers and legal counsel.
- Support property sales through marketing, showings, purchaser communications and coordination of due diligence materials.
- Track vacancies, inquiries, marketing results and negotiations, providing regular updates to ownership.

Tenant relations and lease administration

- Oversee tenant communications and ensure inquiries, maintenance requests and concerns are addressed professionally.
- Serve as the senior point of contact for significant tenant matters and escalated issues.
- Ensure lease obligations are tracked and administered, including insurance requirements, maintenance responsibilities, rent increases and renewal dates.
- Initiate renewal discussions well in advance of lease expiries.
- Oversee rent collection, arrears follow-up and coordination with accounting staff.
- Coordinate tenant move-ins, move-outs and possession requirements.
- Work with ownership and legal counsel on defaults and other tenant matters.

Financial management and reporting

- Prepare and monitor operating and capital budgets with support from accounting and other team members.
- Review expenses and budget variances, recommending corrective action where necessary.
- Review quotations, invoices and expenditures for accuracy, value and compliance with approved work.
- Work with accounting staff on rent rolls, receivables, property expenses and additional rent/TMI reconciliations.
- Report to ownership on financial performance, occupancy, arrears, maintenance and ongoing projects.
- Identify opportunities to control costs, improve rental income and protect long-term property value.

Records, systems and compliance





- Ensure the team maintains accurate property records, lease files, inspection reports, maintenance logs and service contracts.
- Coordinate required inspections and monitor building safety, insurance and applicable compliance requirements.
- Improve procedures for tracking requests, assigning work, documenting decisions and confirming completion.

Qualifications

- Current registration in good standing with the Real Estate Council of Ontario (RECO) as a salesperson or broker.
- At least ten years of relevant property management experience, with substantial experience in commercial real estate.
- Demonstrated experience managing staff, delegating responsibilities and coordinating multiple priorities.
- Experience managing a portfolio of properties; industrial, office, retail and mixed-use experience is an asset.
- Experience marketing commercial properties and negotiating new leases and renewals.
- Strong understanding of commercial leases, operating budgets, rent collection and building maintenance.
- Ability to evaluate market rents, competing listings and leasing opportunities.
- Experience overseeing contractors, service agreements and building improvement projects.
- Ability to interpret financial reports and work effectively with accounting staff.
- Strong communication, negotiation and problem-solving skills.
- Excellent organization, attention to detail and follow-through.
- Proficiency with Microsoft Office, online listing platforms and property management or accounting software.
- Valid Ontario driver’s licence and access to a reliable vehicle for property visits.

What we offer

- Annual base salary of $80,000–$110,000, depending on experience and qualifications.
- Performance-based incentives.
- Optional participation in the company benefits plan.
- A team to support the successful delivery of your responsibilities.
- A full-time leadership position working directly with ownership.
- The chance to improve operations and make a measurable contribution to the portfolio’s performance.

How to apply

Please submit your résumé and a brief cover letter outlining your property management, team leadership, marketing and leasing experience. Include the types and size of portfolios you have managed and your current RECO registration status.

ProMill welcomes applications from qualified candidates. Accommodations are available upon request throughout the recruitment process.

Pay: $80,000.00-$110,000.00 per year

Benefits:

- Dental care
- Life insurance
- On-site parking
- Vision care

Work Location: In person

📌 Senior Property Manager (Etobicoke)
🏢 ProMill
📍 Etobicoke