Job Overview

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a friendly demeanor, robust communication skills, and familiarity with dental office operations. Prior experience with electronic medical records and dental software is highly valued. The Dental Receptionist will play a crucial role in ensuring smooth daily operations and a positive patient experience.

Responsibilities

- Greet patients warmly and professionally upon arrival and departure
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Verify patient insurance information and update electronic medical records using Opendent Software.
- Collect payments and explain billing procedures to patients
- Prepare and organize patient files, ensuring accuracy and confidentiality
- Assist with appointment scheduling, rescheduling, and cancellations




- Maintain a clean and organized front desk area
- Support administrative tasks such as data entry, filing, and correspondence
- Collaborate with dental staff to ensure effective workflow and excellent patient care

Experience

- Previous experience as a dental receptionist or in a medical office setting is preferred
- Familiarity with dental practice management software is highly desirable
- Knowledge of medical terminology related to dentistry is beneficial
- Experience handling multi-line phone systems and managing front desk operations
- Strong organizational skills with attention to detail
- Excellent communication skills, both verbal and written
- Ability to handle multiple tasks efficiently in a rapid-paced environment
- Administrative experience in office settings, including medical or dental offices, is advantageous

Pay: $15.00-$28.00 per hour

Benefits:

- Dental care
- On-site parking

Work Location: In person

📌 Dental Receptionist (Calgary)
🏢 Saddlestone Dental
📍 Calgary