Job Summary

We are seeking a dedicated and enthusiastic Travel Agent to join our team. The ideal candidate will assist clients in planning and booking their travel arrangements, providing exceptional customer service and expert advice. This role involves creating personalized travel itineraries, managing bookings, and ensuring a smooth travel experience for all clients. A background in hospitality or hotel experience is a plus, along with strong sales and customer service skills. The Travel Agent will play a key role in helping clients explore their travel options while delivering skilled and friendly service.

Responsibilities

- Consult with clients to understand their travel preferences, needs, and budgets
- Research and recommend suitable travel options including flights, hotels, tours, and transportation
- Book flights, accommodations, rental cars, and activities through various suppliers and platforms
- Provide detailed itineraries and travel documentation to clients
- Assist clients with visa applications, travel insurance, and other necessary documentation
- Handle inquiries, resolve issues, and provide support before, during, and after trips




- Maintain accurate records of bookings and client interactions in the company database
- Stay updated on the latest travel trends, deals, and destination information
- Upsell additional services such as upgrades or excursions to enhance the client experience

Qualifications

- Proven experience in sales, customer service, or hospitality preferred; hotel or travel agency experience is a plus
- Strong communication skills with the ability to listen carefully to client needs
- Knowledge of popular travel destinations, airlines, hotels, and booking systems
- Excellent organizational skills with attention to detail
- Ability to work independently and as part of a team in a fast-paced environment
- Proficiency in computer applications such as MS Office; familiarity with booking software is advantageous
- Passion for travel and providing outstanding service to clients

Pay: $20.00-$28.00 per hour

Benefits:

- Casual dress
- Flexible schedule
- On-site parking

Work Location: In person

📌 Travel Agent (Newton)
🏢 Atlas Travel & Holidays
📍 Newton