FACILITY WORKER

Edmonton Soccer Dome | Edmonton, Alberta

Employment Type: Part-Time / Casual
Schedule: Evenings, Weekends & Holidays
Compensation: Competitive hourly wage based on experience

About Us

The Edmonton Soccer Dome, operated by the Edmonton Scottish Society, is one of Edmonton's premier indoor soccer facilities. We provide a welcoming environment for athletes, teams, spectators, and community members throughout the year.

We are looking for dependable, motivated, and hardworking individuals to join our facility operations team. This is a hands-on, customer-facing position that involves a variety of responsibilities to ensure our facility operates safely, efficiently, and professionally.

Key Responsibilities

Facility Operations & Maintenance

- Perform daily cleaning and general upkeep throughout the facility, including washrooms, change rooms, common areas, fitness centre, and spectator areas.
- Maintain a clean, protected, and presentable environment for all patrons.
- Complete daily operational checklists and assigned tasks.
- Assist with field setups, equipment movement, and preparation for bookings, tournaments, and special events.
- Monitor the facility for maintenance concerns, safety hazards, and equipment issues, reporting them to management.
- Assist with snow removal, salting, and maintaining safe entrances and walkways during winter months.
- Support opening and closing procedures, including security checks.

Customer Service & Admissions

- Greet and assist visitors, athletes, coaches, and spectators in a friendly and professional manner.
- Process admissions, memberships, and other purchases using the point-of-sale system.
- Handle cash and electronic payments accurately.




- Enforce facility rules and policies fairly, consistently, and professionally.
- Address customer questions and concerns, escalating issues to a supervisor when necessary.

Food & Beverage Operations

- Assist with concession and food and beverage sales.
- Prepare and serve basic food and beverage items.
- Maintain cleanliness and organization of concession areas and equipment.
- Follow proper food handling, sanitation, and workplace safety procedures.
- Monitor and restock supplies and inventory as required.
- Serve alcoholic beverages when appropriately certified and authorized.

Events & General Support

- Assist with setup, operation, and cleanup for tournaments, community activities, and special events.
- Support pavilion lounge operations when required.
- Work collaboratively with other staff members and assist in all operational areas as directed by management.

Qualifications & Requirements

- Previous customer service, facility operations, hospitality, or maintenance experience is an asset.
- Strong work ethic, reliability, and punctuality.
- Willingness to perform cleaning, physical labour, and customer service duties.
- Ability to work independently and as part of a team.
- Strong communication and problem-solving skills.
- Comfortable handling cash and operating point-of-sale systems.




- Ability to remain professional when dealing with difficult situations or patrons.
- Must be available to work evenings, weekends, and occasional holidays.
- Ability to perform physical duties, including prolonged standing, walking, bending, and lifting equipment or supplies.
- ProServe certification is an asset; may be required for certain duties.

What We're Looking For

We want team members who take pride in their workplace, show initiative, and understand the importance of teamwork.

This is a multi-role position. All facility workers are expected to contribute to cleaning, admissions, customer service, food and beverage operations, and general facility upkeep. Duties will vary depending on operational needs.

The ideal candidate is someone who:

- Arrives on time and is ready to work.
- Takes initiative without constantly needing direction.
- Is willing to help wherever needed.
- Treats customers and fellow employees respectfully.
- Takes responsibility for maintaining high facility standards.
- Understands that shifts may occasionally start earlier or finish later depending on facility bookings.

How to Apply

Interested candidates are invited to submit their résumé to:

[email protected]

Email Subject: Facility Worker Application

Please include your general availability, particularly for evenings and weekends.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Edmonton Soccer Dome
Operated by the Edmonton Scottish Society

Pay: From $17.50 per hour

Expected hours: 10.0 – 40.0 per week

Benefits:

- Casual dress
- Flexible schedule
- On-site parking

Work Location: In person

📌 Facility Attendant (Ellerslie Industrial)
🏢 Edmonton Soccer Dome
📍 Ellerslie Industrial