Smart Choice Professional Services Inc. is a customer focused and results driven recruitment firm located in Greater Vancouver, serving clients in a broad range of industries and sizes throughout BC and Alberta since 2016. Our expertise is in connecting Accounting + Payroll + Administration professionals to the right opportunities.

Summary - HR Lead

As the HR Lead, you will own day-to-day HR function execution and supervise the HR Generalist. In this role, you will partner closely with Principals, Project Managers, and department heads to support the complete employee lifecycle - including talent acquisition, onboarding, employee relations, performance management, compensation/benefits administration, statutory compliance, and offboarding.

This is a high-visibility operational role requiring sound judgment, excellent communication, and the ability to maintain strict confidentiality while driving standard, audit-ready HR processes.

Responsibilities:

1. HRIS Implementation & Employee Records Management

- Serve as internal power user and lead for the HRIS system implementation project, designing digital onboarding, employee profile creation, rate changes, status updates, and offboarding workflows.
- Maintain complete, accurate, and confidential digital personnel files, organizational charts, and training/certification records.

2. Statutory Compliance & HR Metrics

- Maintain compliance with British Columbia employment standards, privacy legislation (PIPA), and provincial regulatory requirements.
- Support leadership in compiling annual compliance reporting and headcount metrics.
- Generate regular HR operational metrics (turnover, tenure, vacation accruals, overtime trends) to support executive reporting and financial modeling.

3. Recruitment & Talent Acquisition

- Oversee end-to-end recruitment for technical, engineering, project management,



and administrative roles (job postings, resume screening, interview scheduling, reference checks, and offer generation).
- Partner with external hiring managers to refine job specifications and ensure candidate alignment with operational needs.

4. Onboarding & Complete Employee Lifecycle Administration

- Coordinate comprehensive orientation and onboarding programs to ensure seamless integration of new team members.
- Manage employee status changes, contract updates, role transfers, and formal exit processes (exit interviews, asset recovery, final documentation).

5. Employee Relations & Performance Support

- Provide guidance to managers on performance coaching, progressive discipline, conflict resolution, and performance review cycles.
- Serve as a trusted point of contact for employee inquiries, fostering a fair, transparent, and high-performance workplace culture.

6. Benefits, Retirement & Total Rewards Administration

- Administer company group health benefits and Group RSP programs, handling enrollments, terminations, changes, and annual renewals.
- Act as primary liaison with benefit brokers and providers, resolving employee claims inquiries and reviewing plan utilization.

7. Health, Safety & Regulatory Administration

- Coordinate occupational health and safety documentation in collaboration with the safety team.
- Coordinate WorkSafeBC/ISN reporting, injury documentation, claims management, modified duty/return-to-work plans,



and mandatory medical surveillance programs.

Qualifications & Experience:

- Core Competencies: Exceptional interpersonal and communication skills, solid conflict resolution capability, high emotional intelligence, and unwavering discretion with confidential data.
- Minimum 5 years of progressive Human Resources experience within Canada (preferably in engineering, technical services, industrial automation, or project-based contracting environments).
- Comprehensive knowledge within the Canadian benefits landscape, proven ability to provide guidance and act as a subject matter expert on all benefits related inquires
- HRIS Proficiency: Direct experience operating or implementing cloud HRIS platforms
- Payroll Alignment: Practical understanding of BC payroll processing rules and employment documentation required for seamless payroll handoffs
- Education: Bachelor’s Degree in Human Resources Management, Business Administration, or a related discipline. CPHR designation is required

If you want to become a part of the very successful team, please email a copy of an updated resume in WORD document to [email protected] for immediate consideration!

Thank you to all who showed interest in this opportunity. We will contact only those who have met the qualifications required by the role. The Smart Choice team looks forward to working with you in achieving your career goal.

To your success,

Michelle Yau, RPR, PCP | James Kwong, CPA, PCP | Co-Founders | Recruitment Specialists

SMART CHOICE PROFESSIONAL SERVICES INC. | www.smartchoicepro.com

Pay: $85,000.00-$95,000.00 per year

Benefits:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person

📌 HR Lead (Metro Vancouver)
🏢 Smart Choice Professional Services
📍 Metro Vancouver