Customer Experience & Office Coordinator

GreenAmp Solar & Energy Inc.

GreenAmp Solar & Energy Inc. is a fast-growing solar and energy company based in Alberta, focused on helping homeowners and businesses transition to clean energy. Our team installs high-quality solar systems and provides energy solutions including utilities, EV charging, and carbon offset programs.

We are looking for a highly organized, positive, and client-focused Customer Experience & Office Coordinator to join our team. This role is central to our company — you will be the first point of contact for our clients and the voice of GreenAmp throughout the customer journey.

This position requires someone who is friendly, proactive, and extremely organized. Our clients rely on us for guidance during their solar projects, and this role ensures every customer receives clear communication and an excellent experience from start to finish.

Key ResponsibilitiesCustomer Communication & Client Experience

- Serve as the primary point of contact for customers throughout the solar project process
- Answer incoming phone calls and respond to client inquiries in a professional and friendly manner
- Maintain consistent communication with clients regarding project timelines, next steps, and updates
- Provide exceptional customer service and ensure every client feels supported and informed
- Build positive relationships with clients and represent the GreenAmp brand with professionalism and enthusiasm

Scheduling & Project Coordination

- Schedule solar installation projects and coordinate with the operations and installation teams
- Confirm project dates with clients and ensure all required information and paperwork is completed prior to installation
- Help keep projects organized and moving efficiently from sale through completion





CRM & Pipeline Management

- Maintain and update HubSpot CRM with accurate client information and project updates
- Keep the sales and project pipelines organized and up to date
- Track project progress and assist the team with client follow-ups and reminders
- Ensure proper documentation is maintained for all client files

Office Administration & Operations Support

- Manage general office administration and daily operations tasks
- Assist the design, sales, and operations teams throughout the project process
- Prepare and manage project paperwork and documentation
- Assist with scheduling meetings, coordinating internal communication, and organizing files

Marketing & Company Coordination

- Assist with social media posting and basic marketing updates :

- Order company swag, apparel, and promotional materials

- Coordinate and assist with trade show bookings and event logistics :

- Support marketing initiatives and help maintain brand consistency

Utilities & Energy Programs

- Assist clients with utilities sign-ups and solar club enrollment
- Support registration for carbon programs and other energy-related services offered by GreenAmp

Requirements :

- Experience working with HubSpot CRM (required)
- Previous experience in office administration, customer service, or office coordination
- Strong organizational and multitasking abilities
- Excellent written and verbal communication skills




- Comfortable speaking with customers and managing phone communication
- Strong attention to detail and ability to manage multiple tasks simultaneously
- Positive, friendly, and professional personality
- Ability to work independently while supporting a fast-paced team environment
- Is friendly, upbeat, and enjoys talking with people
- Is extremely organized and detail-oriented
- Takes pride in creating great customer experiences
- Is comfortable managing multiple tasks and priorities
- Enjoys being the central communication hub for a growing team
- Wants to grow with a fast-moving company in the renewable energy industry

This person will become the face and voice of GreenAmp Solar & Energy Inc., helping guide our clients through one of the most exciting investments they will make in their homes and businesses.

Position Details

Full time position 40 hours per week Office-based role (in-office position)

Starting wage: based on experience, with opportunities for growth and advancement as the company continues to expand.

About GreenAmp

GreenAmp Solar & Energy Inc. is a locally owned Alberta company committed to building a cleaner energy future. In addition to solar installations, we are expanding into utilities, EV charging, and carbon reduction initiatives.

Giving back to our community is an important part of our culture. We proudly support organizations such as MS Canada and participate in volunteer initiatives including cooking dinners for families at Ronald McDonald House, and International solar projects .

SIGNIFICANT, COPY PASTE THE LINK BELOW TO APPLY. INDEED APPLICATIONS WILL NOT BE REVIEWED: Job Types : Full-time, Permanent

Pay: $22.00-$26.00 per hour

Expected hours: 40 per week

Benefits :

-

📌 Customer Care Representative (Nisku)
🏢 Greenamp Solar E Energy
📍 Nisku