Stabilize business-critical applications through production monitoring, incident resolution, and Level 1 and Level 2 support for enterprise environments.

This experienced Application Production Support Analyst maintains application health and restores services during disruptions. The work includes Oracle or Microsoft SQL Server, Unix/Linux, Shell Script or PowerShell, and production support processes. You will collaborate with development, infrastructure, application, and business stakeholder teams.

Key Responsibilities:

- Monitor application and production environments
- Investigate incidents and resolve service disruptions
- Perform remediation activities to restore services
- Support application deployments and production changes
- Document incidents, resolutions, and support activities

Requirements:

- Five or more years of application production support experience
- Enterprise application production environment experience
- Robust Oracle or Microsoft SQL Server experience
- Hands-on Unix/Linux command-line operations
- Shell Script or PowerShell scripting experience

Apply production support, database, Unix/Linux, and incident management expertise to protect application stability and service continuity.

📌 Application Production Support Analyst (Montreal)
🏢 Vertage
📍 Montreal