Lead change management for Scotiabank’s international commercial technology transformation from Toronto, using English, Spanish, communications, and stakeholder engagement expertise.

As Manager, Change Management, you will support technology transformation initiatives across 12 international markets. The work spans organizational readiness, adoption, training, communications, and stakeholder engagement. You will help employees, leaders, and business partners adopt recent solutions and ways of working while supporting regulated banking operations.

Key Responsibilities

Develop change experience plans for technology implementations and capabilities

Conduct impact assessments across stakeholders, processes, technology, and countries

Coordinate training workstreams and communications across International Commercial Banking





Validate customer support models before and after launches

Measure adoption results and strengthen engagement outcomes through insights

Requirements

Fluency in English and Spanish

Strategic communications and stakeholder engagement expertise

Experience with project logistics and operations

Strong analytical, planning, prioritization, and delivery management skills

Experience using Jira, Confluence, Mural, or similar tools

Apply change management, bilingual communications, and stakeholder engagement skills across Scotiabank’s international commercial banking transformation initiatives.

📌 Bilingual Change Management Manager Toronto
🏢 Scotiabank
📍 Toronto