Business Development Manager, Travel Trade

Location: Edmonton, AB

Closing Date: Until Suitable Candidate Found

Position Status: Full time

About Métis Crossing

Métis Crossing is Alberta’s first major Métis cultural destination—a place where history, culture, and hospitality come together. Sitting along the North Saskatchewan River, our Lodge, cultural gathering spaces, and experiences celebrate Métis identity, pride, and community. We’re looking for a Business Development Manager, Travel Trade who can help share our story with the world and grow group and FIT visitation through strong industry partnerships.

The Opportunity

As the Business Development Manager, Travel Trade, you will drive visitor growth, revenue, and long-term relationships with travel trade partners and the Métis Nation within Alberta. You’ll work closely with internal teams to ensure seamless, culturally grounded guest experiences while identifying new opportunities and partnerships that elevate Métis Crossing’s reach.

Key Responsibilities

Sales & Relationship Management

· Manage and grow Travel Trade and Métis Nation accounts through prospecting, sales calls, tradeshows, and ongoing engagement.

· Build strong regional and international partnerships to increase group/FIT revenue.

· Conduct post-group follow-ups to ensure satisfaction and repeat business.

· Maintain strong knowledge of market trends and opportunities.

Business Development & Revenue Growth

· Develop leisure and cultural packages that align with on-site programs and seasonal offerings.

· Identify low-occupancy periods and target sales efforts accordingly.

· Prepare rate proposals, contracts, and booking details using the property management system.

· Track sales performance and meet/exceed monthly and annual targets.

Marketing & Communications Support

· Manage media and trade familiarization tours.

· Collaborate with the Business Development team and advertising agency to support promotions, communications,



newsletters, and SEO strategy.

· Represent Métis Crossing at industry events, tradeshows, and networking activities.

Who You Are

· You’re a relationship-builder with strong sales instincts and an ability to balance culture, strategy, and hospitality. You thrive in energetic environments and enjoy connecting people to meaningful experiences.

· You bring:

· Minimum 5 years of hotel sales experience (Travel Trade and Events experience is an asset).

· Post-secondary education in hospitality or a related field.

· Experience with property management and/or CRM systems (Maestro is an asset).

· Strong computer skills (MS Office).

· A vehicle and ability to travel regionally.

· Appreciation for Métis or Indigenous culture and a desire to integrate cultural values into guest experiences.

· Robust organizational and communication skills, with the ability to manage multiple priorities.

What Life at Métis Crossing Looks Like

You’ll join a values-driven environment where culture guides the guest experience. Your work supports a living, breathing expression of Métis pride—and helps visitors connect deeply with Métis identity, history, and hospitality.

What We Offer

· Work at Alberta’s premier Métis cultural destination

· A collaborative, mission-driven environment

· Mentorship and professional development

· 3 weeks paid vacation

· Comprehensive benefits package

How to Apply

If you’re passionate about connecting cultures through travel and hospitality, we’d love to hear your story. Apply with your resume and cover letter to: [email protected]

Métis Citizens with the required qualifications are strongly encouraged to apply.

Job Type: Full-time

Benefits

- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Experience:
- Sales: 5 years (required)
- Hospitality: 3 years (required)

Location:
- Edmonton, AB (required)

Willingness to travel:
- 25% (required)

Work Location: Remote

📌 Business Development Manager, Travel Trade (Edmonton)
🏢 Métis Crossing
📍 Edmonton