About the Role

Acupuncture Center Toronto is seeking a part time, (mostly) remote Clinic Manager.

This is a hybrid coordinator/management support role. Ideal for someone who takes initiative, anticipates challenges, demonstrates sound judgment and independently finds practical solutions.

We welcome applicants from healthcare, administration, hospitality, retail, customer service and small-business backgrounds. We are seeking someone with previous management experience in some capacity: either as a team lead, supervisor, assistant manager or manager.

We’re looking for someone who thinks beyond assigned tasks and takes ownership of responsibilities. We value initiative, accountability, reliability and independent thinking.

Key Responsibilities

Clinic Operations & Problem-Solving

- Help ensure the clinic operates smoothly, efficiently and professionally.
- Identify operational needs, anticipate problems and follow through on solutions.
- Maintain and improve systems, procedures and documentation.
- Supports our Clinic Owner with projects and day-to-day operational tasks.

Staff & Vendor Coordination

- Coordinate with support staff, practitioners, vendors, tradespeople and service providers.
- Assist with staff onboarding/offboarding, access arrangements and coverage.
- Help coordinate responsibilities and ensure important tasks are completed.

Reception & Communication

- Participate in a rotating on-call reception schedule, answering calls and returning messages promptly.
- Communicate professionally with patients, practitioners, staff and other stakeholders.

Administration, Technology & Purchasing

- Assist with basic accounting, purchasing, inventory, document preparation and digital projects.
- Use and troubleshoot systems such as Jane App, Google Workspace and QuickBooks.
- Coordinate deliveries, maintenance, supplies and service providers.

Clinic Upkeep

- Assist with basic maintenance, safety checks, organization and supplementary weekly cleaning within the clinic (including treatment rooms,



common areas and the washroom).

Who We're Looking For

- Takes initiative and solves problems without needing constant direction.
- Thinks ahead, anticipates needs and considers the bigger picture.
- Takes ownership of tasks and follows through to completion.
- Exercises good judgment and knows when to act independently or escalate an issue.
- Is hyper organized, reliable, punctual and very detail-oriented.
- Communicates clearly and works well with different personalities.
- Is friendly, professional, resourceful and willing to help where needed.
- Tech-savvy, resourceful and able to independently research, troubleshoot and resolve everyday technology issues applicable to our systems: Google Workspace, Janeapp, Apple- Iphone.
- Excellent business email writing skills, with clear, polished and professional correspondence.

Previous experience in supervision, team leadership, office administration, operations or small-business environments is an asset. Schedule & Availability

- Part-time, hybrid remote and on-site position.
- Rotating on-call reception coverage, generally 3–4 consecutive days at a time.
- Required on-site availability every Thursday from 7:30 a.m. to 2:00 p.m.
- Occasional vacation and absence coverage for other support staff.
- Ideally reside within approximately a 30-minute commute of Bloor/Yonge Station for occasional urgent in office needs.

You’ll still be able to study or work elsewhere: there’s plenty of flexibility in this role! If you are a hard worker and very good at multitasking, you could even do the job as a full-time student. Why Join Acupuncture Center Toronto?





- Great opportunity for someone wishing to gain lots of small business / clinical business experience.
- Join a busy, successful Toronto clinic serving a diverse patient base. Since 2003!
- Compassionate staff and leadership who love having fun on the job.
- Take pride in our continued success. We’re a winner of many awards and media appearances with a stellar reputation across all review platforms.
- Be an integral part of building relationships between patients, therapists’ team and our other stakeholders.
- Learn to be an ambassador of Traditional Chinese Medicine.

Compensation & Employment Details

- Part time, contract-based position.
- Hourly compensation: $25.00 to $28.00 per hour, depending on experience and qualifications.
- Hybrid remote and on-site work.
- Hours independently recorded.
- A two-year commitment is requested.

How to Apply Please submit your résumé and a cover letter explaining why you would be a good fit.

Please answer all application questions. Kindly, do not contact the clinic directly regarding your application. Only candidates selected for the next stage will be contacted.

Pay: $25.00-$28.00 per hour

Expected hours: 15.0 – 20.0 per week

Benefits

- Casual dress
- Flexible schedule
- Work from home

Application question(s):
- How does your schedule lend itself to the on-call nature of this role?
- Briefly describe your experience supervising people, coordinating operations or taking responsibility for workplace decisions.
- Which area of the GTA do you reside?
- What days are you available to work remotely?
- Can you work onsite every Thursday from 7:30AM-2:00PM?
- If you are not a Canadian Citizen/Permanent Resident, please indicate your immigration status?
- This role requires advanced English communication skills for explaining medical procedures and policies. “How would you rate your English proficiency? (e.g., professional, fluent, native-level)

Work Location: Hybrid remote in Toronto, ON M4W 1J5

📌 Clinic Manager (Toronto)
🏢 Acupuncture Center Toronto
📍 Toronto