Own cruise line partnerships from Montreal or Miami, applying analytics and relationship management to support account growth and shared results.

As a Partner Success Manager at Plusgrade, you will manage a portfolio of cruise line partners. You will understand partner priorities, analyze performance, and coordinate Plusgrade teams through a matrix-based approach. The work includes strategic account development, revenue forecasting, technical training, and program enhancement.

Key Responsibilities

Own a portfolio of cruise line partners

Serve as primary contact for performance insights and projects

Analyze historical and forecast revenue drivers

Create joint action plans supporting account growth

Coordinate teams around partner goals and operational oversight

Requirements

Bachelor's degree or equivalent experience

At least three years in product, account, brand, marketing, or client success

Travel industry experience, ideally with cruise lines

Solid analytical, financial, problem-solving, and communication skills

Ability to travel up to 30% of the time

Bring cruise industry knowledge, revenue analysis, and partner leadership to Plusgrade's growing global travel technology business.

📌 Cruise Partner Success Manager (Montreal)
🏢 Plusgrade
📍 Montreal