Own cruise line partnerships from Montreal or Miami, applying analytics and relationship management to support account growth and shared results. As a Partner Success Manager at Plusgrade, you will manage a portfolio of cruise line partners. You will understand partner priorities, analyze performance, and coordinate Plusgrade teams through a matrix-based approach. The work includes strategic account development, revenue forecasting, technical training, and program enhancement.

Key Responsibilities

- Own a portfolio of cruise line partners
- Serve as primary contact for performance insights and projects
- Analyze historical and forecast revenue drivers
- Create joint action plans supporting account growth
- Coordinate teams around partner goals and operational oversight Requirements:
- Bachelor's degree or equivalent experience
- At least three years in product, account, brand, marketing, or client success
- Travel industry experience, ideally with cruise lines
- Robust analytical, financial, problem-solving, and communication skills
- Ability to travel up to 30% of the time Bring cruise industry knowledge, revenue analysis, and partner leadership to Plusgrade's growing global travel technology business.

📌 Cruise Partner Success Manager (Montreal)
🏢 Plusgrade
📍 Montreal