- Answer phones

- Route multiple technicians in our service areas (from the head office in Louisdale)

- Dispatch calls to technicians

- Assess situations and prioritize calls

- Assist customers in setting up service repair for their appliances, check availability of technicians and make appointments for service calls.

- Other related duties as necessary

Qualifications for this position

- Past dispatching / scheduling experience is preferred

- Exceptional organizational skills are essential

- Must have excellent verbal and written communication skills

- Ability to work independently and with a team as needed

- Ability to work efficiently in fast paced / high volume work setting

- Must be proficient with computers

Job Types: Full-time, Permanent

Pay: $18.00-$22.00 per hour

Benefits

- Dental care

- Extended health care

- Vision care

Education

- Secondary School (preferred)

Experience

- customer service: 1 year (preferred)

Work Location: In person

📌 Customer Service Representative (Louisdale)
🏢 Public Electric
📍 Louisdale