Dental Office Manager – Full-Time | Milton, ON

We are looking for an experienced, organized, and motivated Dental Office Manager to lead daily operations at our dental practice in Milton. The ideal candidate has strong leadership skills, extensive knowledge of dental insurance billing, and hands-on experience with Tracker and MaxAssist.

Schedule: Full-time, including Saturdays.

Key Responsibilities

- Oversee daily practice operations and maintain an efficient, welcoming environment for patients and staff.
- Lead and support the administrative team, including staff scheduling, training, and performance management.
- Manage patient and insurance billing across insurance plans.
- Verify coverage, obtain detailed insurance breakdowns, explain patient portions, and coordinate benefits between plans.
- Submit and follow up on claims, predeterminations, and preauthorizations; resolve rejected or unpaid claims.
- Monitor accounts receivable, collect outstanding balances, post payments, and reconcile daily transactions.
- Track and report practice KPIs, including production, collections, outstanding balances,



new patients, treatment acceptance, recall bookings, and cancellations.
- Optimize dentist and hygiene schedules, follow up on outstanding treatment, and support patient retention.
- Address patient concerns professionally and maintain accurate, confidential records.
- Coordinate supplies, vendors, and office procedures to support smooth operations.

Requirements

- At least 5 years of dental office management experience.
- Proficiency with Tracker and MaxAssist is required.
- Strong knowledge of dental billing, insurance claims, coverage breakdowns, and collections.
- Experience monitoring practice KPIs and helping the team meet performance goals.
- Excellent leadership, communication, organizational, and problem-solving skills.
- Availability to work full-time, including Saturdays.

Pay: From $28.00 per hour Expected hours: 35.0 – 40.0 per week

Perks

- Dental care
- Extended health care
- On-site parking

Work Location: In person

📌 Dental Office Manager (Milton)
🏢 Milton Dentistry
📍 Milton