Overview

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, ensuring a smooth and welcoming experience. This role requires excellent communication skills, familiarity with dental office procedures, and proficiency in managing electronic dental records. Prior experience in dental office settings is highly valued, along with strong administrative capabilities.

The Dental

Receptionist will play a vital role in maintaining efficient front desk operations and supporting the overall patient care process.

Duties

- Greet patients warmly and check them in for appointments, ensuring a positive first impression
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Verify patient information and update electronic medical records accurately using Tracker.
- Collect patient co-pays and process payments efficiently
- Confirm upcoming appointments and reschedule as necessary to optimize the daily schedule




- Assist with insurance verifications and billing procedures
- Maintain organized front desk area and ensure all office supplies are stocked
- Support administrative tasks such as filing, data entry, and correspondence
- Ensure compliance with HIPAA regulations and maintain patient confidentiality at all times

Experience

- Previous experience as a dental receptionist
- Familiarity with Tracker software
- Knowledge of medical terminology relevant to dental care enhances efficiency in communication
- Experience handling electronic medical records (EMRs) and insurance processing is advantageous
- Strong office experience, including managing multi-line phone systems and front desk operations
- Excellent organizational skills with attention to detail and ability to multitask effectively
- Proven ability to provide exceptional customer service in a fast-paced environment

Pay: $25.00-$35.00 per hour

Advantages

- Dental care
- In office parking

Work Location: In person

📌 Dental Receptionist (Coquitlam)
🏢 burnaby square dental
📍 Coquitlam