Position Summary

We are seeking an organized, motivated, and team-oriented Dental Office Manager / Team Lead to oversee the daily operations of our dental practice. The successful candidate will provide leadership to the administrative team, support clinical providers, ensure an exceptional patient experience, and help achieve the practice’s operational and production goals.

What We Offer

- Benefits package and performance-based bonus opportunities.
- Paid Vacation
- Supportive and welcoming team environment
- Yearly uniform allowance
- In office parking
- Professional development and leadership training.
- Support from regional leadership, HR, and corporate teams.
- The opportunity to make a meaningful impact on the success of a practice and the experience of the people within it.

Key Responsibilities

- Oversee daily office operations to ensure efficient workflows and a positive patient experience.
- Lead, support, and coach the administrative team while promoting accountability and teamwork.
- Manage appointment scheduling, provider schedules, cancellations, and opportunities to improve schedule utilization.
- Monitor production, collections, hygiene retention, and other key performance indicators.
- Oversee billing, insurance submissions, payment reconciliation, and accounts receivable follow-up.
- Ensure daily reports, financial records, and administrative documentation are accurate and completed on time.
- Support patient communication, resolve routine concerns, and escalate complex issues appropriately.
- Coordinate inventory, supply ordering, vendor communication, and office maintenance.
- Ensure compliance with company policies, privacy requirements,



and established office procedures.
- Communicate regularly with the Regional Manager regarding office performance, staffing, and operational needs.
- Support staff onboarding, training, and ongoing development.
- Identify opportunities to improve efficiency, patient retention, and overall practice performance.

Qualifications

- Previous experience in dental administration, dental office management, or a dental team leadership role.
- Strong understanding of dental scheduling, billing, insurance, and accounts receivable.
- Experience with dental practice management software; Tracker experience is an asset.
- Excellent leadership, communication, organizational, and problem-solving skills.
- Strong attention to detail and comfort reviewing financial and production reports.
- Ability to manage competing priorities in a fast-paced environment.
- Professional, patient-focused approach with a commitment to teamwork and accountability.

What We’re Looking For A proactive leader who takes ownership of daily operations, supports the team, communicates effectively, and is committed to delivering excellent patient care while helping the practice succeed. Reporting Structure: Reports to the Regional Manager.

Pay: $65,000.00 per year

Benefits

- Company events
- Dental care
- Extended health care
- Life insurance
- Mileage reimbursement
- On-site parking
- Paid time off
- Vision care

Experience:
- Dental office: 1 year (preferred)
- Management: 1 year (preferred)
- Financial and production reporting: 1 year (preferred)
- Scheduling across multiple dental operatories: 1 year (preferred)

Work Location: In person

📌 Dental Office Manager (Ingersoll)
🏢 Aspire Dental Management
📍 Ingersoll