Director, Communications, Pacific Link (Calgary or Vancouver) Trans Mountain Corporation operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 890,000 barrels of petroleum products each day through a dual pipeline system of more than 1,150 kilometres of pipeline in Alberta, British Columbia and Washington state.

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Mountain also operates a state-of-the-art loading facility, Westridge Marine Terminal, with three berths providing tidewater access to global markets. As a federal Crown corporation, Trans Mountain continues to build on more than 70 years of experience delivering operational and safety excellence through our crude oil pipeline system. With our expanded pipeline system now in place, Trans Mountain provides enhanced direct access for Canadian crude oil to world markets.

The expansion realizes a world-class system for oil transport, developed to Canada’s high standards within one of the most stringent regulatory regimes in the world, creating long-term economic benefits, enhanced marine protection, enhanced safety and emergency management capabilities, and enhanced skilled-worker capacity building in communities and Indigenous groups. Each obstacle we’ve overcome or success we’ve experienced has been the result of a shared commitment to living these values every day. Together, we’re focused on doing the right thing for each other and our communities.

Department: Public Affairs, Pacific Link Reports to: Vice President, External Affairs and Indigenous Relations, Pacific Link Schedule Type: Full-time Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Director, Communications, Pacific Link. Reporting to the Vice President, External Affairs and Indigenous Relations, Pacific Link, the Director, Communications provides strategic leadership for the project's communications, reputation, and brand portfolio. In this position, you will play a key role in leading the communications strategy across all phases of the project lifecycle, supporting project objectives, public opinion research, stakeholder intelligence, issues and crisis communications, and development of the master narrative, key messages, and communications framework that support project objectives and stakeholder confidence.

The successful candidate will demonstrate expert communications counsel to executive leadership on emerging risks, opportunities, and external perceptions. This position will serve as the primary communications liaison with Trans Mountain, Alberta Petroleum Marketing Commission (APMC), and Pembina Pipeline (PPL), ensuring alignment of communications strategies, messaging, and reputation management activities across the partnership.

Strategic Communications





Leadership & Project Positioning Lead the development and execution of integrated communications strategies across all phases of the Pacific Link lifecycle, ensuring communications programs support project objectives, regulatory priorities, partnership commitments, stakeholder engagement requirements, and business outcomes. Provide strategic communications counsel to executive leadership regarding emerging opportunities, risks, and external developments. Lead reputation management, issues preparedness, and crisis communications strategies to protect project credibility and stakeholder confidence.

Monitor stakeholder sentiment, media coverage, political developments, and emerging risks, directing proactive response strategies and executive communications plans to effectively manage reputational impacts and support informed decision-making.

Strategic

Messaging, Brand & Communications Governance Oversee the development and stewardship of the Pacific Link master narrative, key messages, FAQs, executive communications materials, and brand strategy to ensure consistency, alignment, and credibility across all communications channels. Establish communications standards, governance processes, and approval frameworks that support coordinated communications delivery and effective risk management.

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Opinion, Reputation & Strategic Insights Lead public polling, reputation tracking, stakeholder perception analysis, sentiment monitoring, and communications performance measurement to inform strategy, strengthen project positioning, and support executive decision-making. Translate external intelligence and stakeholder insights into actionable recommendations that enhance stakeholder confidence and communications effectiveness.

Partner Communications

Integration & Alignment Serve as the primary communications liaison with Trans Mountain, APMC, and PPL, ensuring alignment of communications strategies, messaging, reputation management approaches, issues response activities, and major project announcements. Foster effective coordination across partner organizations to support consistent project positioning and communications outcomes. Lead a high-performing communications function by establishing strategic priorities, operating plans, budgets, performance measures, and governance practices.

Foster strong cross-functional alignment across External Affairs, Indigenous Relations, Government Relations, Regulatory, Project Execution,



and partner organizations to ensure effective delivery of communications objectives and organizational excellence. Bachelor’s degree in Communications, Public Relations, Journalism, Public Affairs, Political Science, Business, or a related discipline. Master’s degree in Communications, Public Affairs, Business Administration, Political Science, or a related field is considered an asset.

Minimum 15 years of progressive experience in strategic communications, public affairs, corporate communications, reputation management, media relations, stakeholder engagement, or related disciplines. Minimum 8 years of leadership experience leading communications functions within complex, highly regulated, or politically sensitive environments. Solid understanding of public opinion research, stakeholder intelligence, communications measurement, media relations, and development of strategic narratives, key messages, executive communications, and advocacy materials.

Proven ability to develop and execute communications programs across multiple project phases, including planning, regulatory, execution, construction, and operational readiness. Demonstrated experience advising senior executives on communications strategy, reputational risk, stakeholder sentiment, and emerging issues, while providing leadership during high-profile issues and crisis events. A track record of delivering high‑quality work, managing competing priorities, and supporting key business processes or operational functions.

Willingness and ability to travel as required. May need to provide support outside of regular business hours and/or on the weekend.

We Build

Careers and Pipelines That Last We welcome new members to our team that embrace the qualities in our story, that thrive on the new path and directions we take. Our culture is one of care and taking our responsibilities seriously. Comprehensive benefits programs including flexible benefits, pension and savings plans; Meaningful participation from Indigenous and local communities; In keeping with Trans Mountain’s commitment to maximize benefits for communities, priority will be given to qualified candidates from Indigenous, local and regional communities along the Trans Mountain pipeline corridor.

In Alberta, the pipeline system spans the traditional territories of Treaty 6, 7 and 8, and the Métis Nation of Alberta (Zone 4). Our Commitment to Inclusion, Diversity, Equity and Accessibility (IDEA) Trans Mountain is committed to fostering inclusion, diversity, equity and accessibility.

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Mountain welcomes new team members from traditionally underrepresented groups, including but not limited to women, Indigenous Peoples, members of racialized groups, persons with disabilities and members of the 2SLGBTQI+ community. #

📌 Director, Communications, Pacific Link (Calgary)
🏢 Trans Mountain
📍 Calgary