Company: Walshken Immigration Services

Job Location: Calgary, Alberta, Canada

Employment Type: Full-Time | In-Person

Experience Required: Minimum 2+ Years in HR Management or Leadership

Department: Human Resources & Administration

Reporting To: Senior Management

Walshken Immigration Services is seeking an experienced, strategic, and results-driven Director of Human Resources (HR) to lead and oversee the organization's human resources operations, talent acquisition, workforce planning, employee relations, performance management, and HR compliance.

The successful candidate will be responsible for developing and implementing effective HR strategies, supervising recruitment and HR personnel, establishing workplace policies, and ensuring organizational productivity and accountability.

We are looking for a robust leader who can independently manage HR operations, provide professional guidance to management, and contribute to the organization's long-term growth.

Key Responsibilities1. HR Leadership & Strategic Management

- Lead and oversee all human resources functions across the organization.
- Develop and implement HR strategies aligned with the company's operational and business objectives.
- Establish HR departmental goals, performance standards, and measurable key performance indicators (KPIs).
- Supervise HR executives, recruiters, coordinators, and administrative personnel.
- Advise senior management on workforce planning, employee management, and organizational development.
- Develop employee retention strategies and improve overall workforce productivity.
- Prepare weekly and monthly HR performance reports for management.

2. Recruitment & Talent Acquisition

- Oversee end-to-end recruitment, including workforce planning, candidate sourcing, interviews, selection, and onboarding.
- Develop recruitment strategies to attract qualified professionals across multiple departments.
- Supervise recruiters and HR personnel to ensure timely fulfillment of staffing requirements.
- Conduct interviews for managerial, professional, and senior-level positions.
- Review job descriptions, employment offers, and recruitment procedures.
- Monitor recruitment performance, hiring costs, and employee retention rates.
- Coordinate recruitment requirements across multiple office locations and departments.

3. Employee Relations & Performance Management

- Oversee employee relations, workplace communication, and conflict resolution.
- Implement employee performance evaluation systems and improvement plans.
- Coordinate employee disciplinary procedures, workplace investigations, and corrective actions.
- Advise management on lawful employee termination, resignation, and workplace disciplinary matters.
- Monitor employee attendance, punctuality, productivity,



and compliance with workplace policies.
- Develop procedures for employee grievances, workplace complaints, and dispute resolution.
- Promote a professional, accountable, respectful, and productive work environment.

4. Employment Law & HR Compliance

- Ensure compliance with applicable Alberta employment standards, human rights legislation, occupational health and safety requirements, and privacy obligations.
- Draft, review, and update employment agreements, HR policies, employee handbooks, and workplace procedures.
- Ensure disciplinary and termination processes comply with applicable legal requirements.
- Coordinate with legal counsel regarding employment disputes, contractual obligations, and compliance concerns.
- Maintain accurate and confidential employee records.
- Identify employment-related risks and recommend preventive measures.
- Ensure recruitment and employment practices remain fair, consistent, and legally compliant.

5. HR Operations & Administration

- Oversee employee onboarding, orientation, probationary evaluations, and offboarding procedures.
- Manage employee attendance systems, leave administration, and HR documentation.
- Coordinate with payroll and accounting departments regarding employee compensation, deductions, and benefits.
- Implement and maintain HR information systems and employee databases.
- Develop standardized HR reporting templates, employee evaluation forms, and tracking systems.
- Ensure timely completion of HR administrative tasks and management-assigned responsibilities.

6. Training & Organizational Development

- Identify employee training needs and develop professional development programs.
- Conduct leadership development and workplace training sessions.
- Develop structured onboarding and orientation programs for new employees.
- Support departmental managers in improving employee performance and engagement.
- Implement employee recognition and retention initiatives.
- Evaluate training effectiveness and recommend continuous improvements.

7. Workforce Planning & Business Growth

- Develop staffing plans based on operational requirements and company expansion.
- Monitor departmental workforce costs and recruitment budgets.
- Assess organizational structure and recommend staffing improvements.
- Support business expansion through strategic hiring and workforce development.
- Establish succession planning and leadership development strategies.




- Collaborate with management to improve operational efficiency and employee productivity.

Mandatory Qualifications

- Minimum 2+ years of relevant experience in HR management, HR leadership, or senior-level human resources operations.
- Bachelor's degree or diploma in Human Resources, Business Administration, Management, or a related field.
- Solid knowledge of Canadian employment legislation and HR compliance requirements.
- Demonstrated experience managing recruitment, employee relations, and performance management.
- Experience drafting employment agreements, workplace policies, and HR procedures.
- Strong leadership, negotiation, communication, and decision-making skills.
- Ability to manage employee relations matters professionally and confidentially.
- Experience supervising employees and coordinating multiple departments.
- Excellent organizational, analytical, and problem-solving abilities.
- Proficiency with Microsoft Office, Excel, HR management systems, and recruitment platforms.
- Ability to work independently and directly with senior management.
- Must be available to work full-time, in person, at our Calgary office.

Preferred Qualifications

- CPHR designation or progress toward certification.
- Experience in professional services, immigration consulting, recruitment, or legal services.
- Experience managing HR operations across multiple office locations.
- Familiarity with Alberta and Ontario employment legislation.
- Experience implementing HR policies, KPIs, performance management systems, and employee retention programs.
- Experience managing employee investigations, disciplinary proceedings, and workplace compliance.

Key Performance Indicators (KPIs) The Director of Human Resources will be evaluated on:

- Recruitment success rate and average time to hire.
- Employee retention and turnover rates.
- Employee attendance and workforce productivity.
- Completion of probationary and performance evaluations.
- HR policy implementation and compliance.
- Employee onboarding and training effectiveness.
- Resolution of employee relations matters.
- Accuracy and timeliness of HR documentation.
- Achievement of departmental recruitment and staffing targets.
- HR operational efficiency and management reporting.

What We Offer

- Full-time, in-person leadership opportunity.
- Competitive compensation based on qualifications and experience.
- Direct collaboration with senior management.
- Opportunity to lead and develop the HR department.
- Exposure to organizational strategy and business expansion.
- Professional development and long-term career advancement.
- Dynamic and growth-oriented professional setting.

Pay: $40,000.00-$65,000.00 per year

Work Location: In person

📌 Director of Human Resources (Calgary)
🏢 Walshken Immigration
📍 Calgary