Lead fraud investigations at Wealthsimple, coaching investigators and resolving complex cases across account takeovers, payments, and digital assets.

As Team Lead, you will manage a pod of Fraud Investigators within Wealthsimple’s Security and Risk group. You will guide daily operations, oversee complex queues, and protect investigative quality while meeting case-closure SLAs. Your work will connect fraud detection, coaching, documentation, and cross-functional defense improvements.

Key Responsibilities

Manage daily operations for a pod of Fraud Investigators

Conduct one-on-ones, side-by-sides, and investigative coaching

Oversee complex fraud queues and case-closure SLAs

Escalate and resolve ambiguous or high-dollar investigations





Lead calibration sessions and document emerging fraud typologies

Requirements

Three-plus years of hands-on backend fraud investigations experience

Experience with banking, payments, account takeovers, or digital assets

Proven mentoring, coaching, or peer leadership experience

Deep understanding of fraud typologies and financial ledgers

Exceptional written and verbal communication skills

Bring decisive leadership, fraud expertise, and solid investigative judgment to Wealthsimple’s Fraud Investigations team.

📌 Fraud Investigations Team Lead (Winnipeg)
🏢 Alt
📍 Winnipeg