- Job Summary

Greets and seats customers, receives payment and assists service personnel as needed to ensure customer satisfaction.

Job Functions

- Greets and welcomes all customers immediately upon arrival and verifies number in their party. Determines special needs, e.g., high chairs, special menus.
- Collects payment from customers immediately, in accordance with established cash handling procedures.
- Seats customers at tables/booths appropriate for their needs and those of the restaurant, and introduces feature of the day.
- Keeps host area stocked and clean, e.g., reservation book, crayon and take our menus.
- Handles incoming telephone calls immediately, and takes to go orders as appropriate.
- Maintains proper supply of clean menus.
- Periodically supplies customers with initial beverage suggestions and provides beverage order and refills.
- Assist service personnel in clearing and setting tables.
- Performs cleaning and stocking duties as assigned.




- Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received.
- Assists other service personnel as needed.

Accountabilities Customer are greeted and seated in the order in which they arrive in a pleasant and courteous manner following company service expectations and timing standards.

Qualification Standards

- Must be able to observe and differentiate between monetary denominations.
- Ability to communicate with customers.
- Must have sufficient mobility to more and/or operate in work area.

Part-time hours: 15 - 30 per week Job Types: Full time, Part-time, Permanent

Job Types: Full-time, Part-time, Permanent

Pay: From $18.25 per hour

Experience

- Customer Service: 1 year (required)

Work Location: In person

📌 Host/Greeter (Richmond)
🏢 Wings Tap and Grill Surrey
📍 Richmond