The Host/Hostess is the first point of contact for guests, whether in person or over the phone. They provide a warm welcome, manage reservations, and support the dining room team in delivering an exceptional dining experience.

RESPONSIBILITIES: Manage dining room reservations;

Ensure menus are maintained in excellent condition;

Welcome guests upon arrival, assign tables according to the established floor plan, escort guests to their table, and adjust place settings as needed;

Assist the dining room team whenever necessary during service;

Thank guests upon departure, inquire about their satisfaction, and invite them to return;

Ensure the cleanliness of the work area, restrooms, and dining room;

Answer telephone calls according to established procedures;

Perform all other related duties necessary to ensure the smooth operation of dining room service.

QUALIFICATIONS: Minimum of one (1) year of experience in the same or a similar position;

Robust customer service skills;

Ability to work independently;

Resourcefulness and problem-solving skills;

Strong organizational skills;

Excellent communication skills in both English and French, both verbal and written.

📌 Host(ess) - Pincette (Montreal)
🏢 Gray Collection
📍 Montreal