information technology (IT) service delivery manager (North York)

information technology (IT) service delivery manager (North York)

22 Oct
|
SolutionStack
|
North York

22 Oct

SolutionStack

North York

Overview

Languages

English

Education

- Master's degree

Experience

3 years to less than 5 years

Hybrid

Work must be completed both in person and remotely.

Responsibilities

Tasks

- Assign IT projects to systems analysts, programmers and other computer technicians
- Coordinate IT projects, including the design and deployment of new IT systems and services
- Direct and control daily operations
- Evaluate daily operations
- Plan and control budget and expenditures
- Plan and organize daily operations
- Review operational reports to assess compliance with software and hardware requirements
- Supervise computer analysts, engineers, programmers, technicians and other personnel
- Establish and implement policies and procedures for information systems
- Authorize the development of specifications for products or services




- Meet with clients to discuss system requirements, specifications, costs and timelines
- Consult with clients after sale to provide ongoing support

Supervision

- Remote workers
- 3-4 people

Experience and specialization

Computer and technology knowledge

- Data processing and systems
- Networking software
- MS PowerPoint
- Big data
- Desktop publishing software
- MS SQL Server

Area of work experience

- Software development
- Information technology (IT) service delivery

Additional information

Work conditions and physical capabilities

- Fast-paced setting

Benefits

Health benefits

- Health care plan

Financial benefits

- Registered Retirement Savings Plan (RRSP)

📌 information technology (IT) service delivery manager (North York)
🏢 SolutionStack
📍 North York

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