Landscape Care Manager

NuScape Landscaping | Muskoka & Surrounding Areas

Pay: $34.00 per hour + 2% sales commission

Job Type: Full-Time, Seasonal (April–December)

Schedule: Monday to Friday, approximately 40 hours per week

Location: Muskoka, Ontario and surrounding areas

About NuScape Landscaping

NuScape Landscaping is a growing, full-service landscape company specializing in premium residential and waterfront properties throughout Muskoka and the surrounding regions.

Our services include landscape design, construction, property maintenance, planting, irrigation, and site services. We take pride in delivering exceptional workmanship, maintaining beautiful properties, and building long-term relationships with our clients.

We are seeking an experienced and highly organized Landscape Care Manager to oversee our established landscape maintenance division.

This is a hands-on management position for someone who enjoys leading people, coordinating multiple crews, building customer relationships, and taking ownership of day-to-day operations.

Position Overview

As our Landscape Care Manager, you will oversee approximately 9–12 field employees across three established landscape maintenance crews.

Our recurring maintenance schedules and customer relationships are already established. Your responsibility will be to maintain and improve these operations, ensure our teams are working efficiently, uphold NuScape's quality standards, and provide excellent customer service.

In addition to overseeing maintenance operations, you will manage incoming landscape maintenance inquiries, prepare estimates, identify opportunities for additional services, and coordinate smaller landscape planting and enhancement projects.

The ideal candidate is proactive, detail-oriented, confident in their decision-making, and capable of managing daily operations independently.

Key Responsibilities

Landscape Maintenance Operations

- Oversee the daily operations of three landscape maintenance crews, supervising approximately 9–12 employees.
- Coordinate and maintain established weekly, biweekly, and monthly maintenance schedules.
- Adjust schedules based on weather, staffing, customer requests, and seasonal requirements.
- Communicate daily priorities and expectations to crew leaders.
- Monitor productivity, workmanship, and overall crew performance.
- Ensure crews have the necessary equipment, materials, and information to complete their work.
- Address operational challenges promptly and professionally.

Quality Control & Customer Relations

- Conduct monthly site visits and property inspections to ensure maintenance standards are consistently met.
- Maintain strong relationships with existing landscape maintenance clients.
- Respond professionally to customer requests, concerns, and service inquiries.




- Identify opportunities to improve property appearance and maintenance programs.
- Follow up on completed work and ensure customer satisfaction.
- Maintain the high level of service expected by NuScape's clients.

Estimating, Sales & Small Projects

- Respond to new landscape maintenance leads and schedule property consultations.
- Assess customer needs and prepare estimates for recurring maintenance services.
- Identify, estimate, and sell additional services to existing clients.
- Coordinate smaller planting projects, garden improvements, mulching, seasonal cleanups, and other landscape enhancements.
- Schedule labour, coordinate material requirements, and oversee project completion.
- Follow up with prospective customers and convert qualified leads into booked work.
- Work with management to identify opportunities for continued growth within the Landscape Care division.

Administration, Scheduling & Billing

- Review employee timesheets and ensure accurate daily time tracking.
- Monitor actual labour hours against estimated and budgeted hours.
- Maintain accurate job records and customer information within LMN software.
- Review completed work, track additional services, and ensure all billable items are documented.
- Prepare and process customer invoices through LMN.
- Monitor job efficiency and identify areas for operational improvement.
- Provide regular updates to management regarding scheduling, crew performance, sales opportunities, and customer concerns.

Qualifications

Required:

- Previous experience in landscape maintenance, horticulture, or landscape operations.
- Experience supervising employees or coordinating field crews.
- Strong understanding of landscape maintenance practices, including lawn care, garden maintenance, pruning, mulching, and seasonal property care.
- Excellent organizational and time-management skills.
- Strong communication and customer service abilities.
- Ability to manage multiple crews, properties, and priorities simultaneously.
- Comfortable working with computers, scheduling software, and digital timesheets.
- Valid Ontario G driver's licence with a clean driving record.
- Ability to work independently and make sound operational decisions.

Preferred:

- Previous experience as a Landscape Maintenance Manager, Operations Supervisor, or Landscape Foreman.
- Experience preparing landscape maintenance estimates and selling additional services.




- Knowledge of plants, horticulture, and residential landscape maintenance.
- Experience managing planting and garden enhancement projects.
- Familiarity with LMN or similar landscape management software.
- Experience monitoring labour budgets, job costing, and customer invoicing.

Compensation & Benefits
- $34.00 per hour, based on experience and qualifications.
- 2% sales commission on eligible new landscape maintenance sales and additional services.
- Company vehicle provided for work-related travel.
- Full-time seasonal employment from April through December.
- Approximately 40 hours per week.
- Opportunity to earn additional income through sales performance.
- Established customer base and recurring maintenance schedule.
- Opportunity for qualified growth as NuScape continues to expand.
- Support from an established office and management team.
- Work on premium residential and waterfront properties throughout Muskoka.

Who We're Looking For We are looking for someone who takes pride in their work, holds themselves and their team accountable, and understands the importance of delivering a consistently exceptional customer experience.

You should be comfortable managing people, solving problems, staying organized, and making decisions without requiring constant supervision.

This position is ideal for an experienced landscape professional who is ready to move into a more comprehensive management role, with responsibility for both operations and customer relationships.

If you're looking for an chance to take ownership of an established landscape maintenance division and play an important role in a growing company, we'd like to hear from you.

How to Apply

Please submit your resume through Indeed, including details of your landscape maintenance experience, previous leadership responsibilities, and any estimating or customer service experience.

NuScape Landscaping

Technical Construction. Natural Beauty.

Job Type: Full-time

Pay: $34.00 per hour

Benefits

- Casual dress

Application question(s):
- How many years of professional landscape maintenance or horticulture experience do you have?
- What is the largest number of employees you have directly supervised at one time?
- Do you have experience preparing landscape maintenance estimates, meeting prospective clients, and closing sales?
- Describe your experience managing multiple crews, coordinating schedules, and ensuring work is completed efficiently and to a high standard.
- Which landscape management, scheduling, or estimating software have you used? Have you worked with LMN?
- Do you hold a valid Ontario G driver's licence and meet the driving eligibility requirements for a company vehicle?

Work Location: Hybrid remote in Washago, ON

📌 Landscape Care Manager (Washago)
🏢 NuScape Landscaping & Property Maintenance
📍 Washago