About Everybody Wellness Clinic

Everybody Wellness Clinic is a multidisciplinary healthcare clinic located on Scott Road, serving patients throughout Delta and Surrey.

We are committed to providing exceptional patient care in a welcoming, professional, and supportive environment.

We are currently seeking a friendly, organized, dependable, and motivated Full-Time Medical Receptionist / Clinic Administrator to join our team.

The ideal candidate enjoys working with people, thrives in a busy setting, and takes pride in keeping daily clinic operations running efficiently.

Previous experience in a healthcare setting is preferred; however, we are willing to train the right candidate who demonstrates strong communication skills, initiative, and a willingness to learn.

Key Responsibilities

Patient Care & Reception

- Welcome patients and provide a friendly, professional experience.
- Answer incoming phone calls, emails, and patient inquiries.
- Schedule, confirm, modify, and cancel appointments.
- Assist patients with general questions regarding clinic services.
- Maintain a clean, organized, and welcoming reception area.

Billing & Administration

- Process patient payments and issue receipts.
- Submit and manage direct billing claims through insurance providers.
- Assist with ICBC-related billing and administrative procedures.
- Maintain accurate and confidential patient records.
- Manage appointment schedules using Jane App.
- Complete daily administrative and reception duties.

Clinic Operations

- Coordinate practitioner schedules and appointment availability.
- Assist with optimizing appointment bookings and minimizing scheduling gaps.




- Monitor and order clinic supplies and inventory.
- Communicate effectively with practitioners and management.
- Identify and resolve routine administrative issues.
- Assist with general clinic operations to ensure an efficient workflow.

Qualifications

Required:

- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Friendly, professional, and patient-focused attitude.
- Ability to multitask in a busy environment.
- Comfortable using computers and learning new software.
- Reliable, punctual, and capable of working independently.
- Strong problem-solving skills and initiative.

Preferred but Not Required:

- Previous experience in medical reception or clinic administration.
- Experience working in a physiotherapy, chiropractic, massage therapy, or multidisciplinary healthcare clinic.
- Familiarity with Jane App.
- Experience with insurance direct billing and ICBC claims.
- Medical Office Assistant (MOA) training or certification.

Training will be provided to the successful candidate.

What We’re Looking For

We’re looking for someone who is more than just a receptionist.

The right candidate will be someone who:

- Takes initiative without needing constant direction.
- Genuinely enjoys helping patients.
- Is organized and pays attention to the small details.
- Can confidently manage multiple responsibilities.
- Communicates clearly with patients and practitioners.
- Is dependable and interested in a long-term position.
- Contributes positively to a supportive team environment.

Pay: $20.00-$22.00 per hour Expected hours: 40.0 per week

Benefits

- On-site parking

Work Location: In person

📌 Medical Receptionist / Clinic Administrator (Delta)
🏢 Everybody Wellness Clinic
📍 Delta