22 Oct
|
MCG Careers
|
Calgary
22 Oct
MCG Careers
Calgary
MCG Careers, Inc. is seeking a two Full-time Office Administrative Assistant & Medical Product Fitting Specialist on behalf of our employer partner under the Winning Edge-Workplace Training Program.
This Calgary-based medical supply and healthcare services company specializing in medical-grade compression garments, orthopedic and comfort footwear, custom orthotics, rehabilitation devices, and other health and wellness products.
Theu work closely with healthcare professionals, insurance providers, and clients to provide personalized product recommendations, professional fittings, and assistance with extended health benefit claims.
The business is fast-paced, customer-focused, and continuously growing. They pride themselves on providing exceptional service while maintaining a friendly, supportive, and collaborative work environment.
They are looking for a friendly, compassionate, and organized individual to assist with daily office operations, customer service, and specialized medical product fittings.
This position is a combination of office administration and hands-on client service. The successful candidate will receive training in professional fitting procedures for specialized medical products, including medical-grade compression garments and other products requiring personalized measurements.
Key Responsibilities:
- Answer incoming phone calls, emails, and customer inquiries.
- Welcome clients and provide excellent customer service.
- Schedule appointments and coordinate client requests.
- Process orders, prepare invoices, and maintain client records.
- Assist with inventory, product orders, and fulfillment coordination.
- Follow up with clients regarding orders, documentation, and
- appointments.
- Receive training in specialized medical product fittings and measurements.
- Assist clients with product selection, sizing, and fitting requirements.
- Maintain client privacy, dignity, and comfort during fitting appointments.
- Provide general administrative support to other departments as needed.
Ideal Candidate:
- Maintain client privacy, dignity, and comfort during fitting
- Provide general administrative support to other departments as needed.
- Friendly, professional, compassionate, and customer-service oriented.
- Strong communication and organizational skills.
- Comfortable working directly with clients
- Willing to complete specialized medical product fitting training and certification.
- Reliable, motivated, and able to multitask.
- Previous healthcare, retail, or office administration experience is an asset, but not required.
They are happy to provide training to the right candidate. They place a solid emphasis on attitude, reliability, teamwork, and willingness to learn. They are not necessarily looking for candidates with extensive experience. They would much rather find individuals who are motivated, dependable, and interested in building a long-term career with their company.
How to Apply
Please submit your application directly on Indeed and upload your original resume (NOT an Indeed resume). You will receive a set of automated pre-screening questions after applying. Please respond to those questions. Only candidates who meet both role requirements and the Winning Edge Program eligibility based on the responses will be invited for an initial phone interview and eligibility assessment.
Pay: $18.00-$25.00 per hour
Expected hours: 40.0 per week
Work Location: In person
📌 Office Administrative Assistant & Medical Product Fitting Specialist (Calgary)
🏢 MCG Careers
📍 Calgary