Overview

We are seeking a highly organized and proactive Manager/Supervisor to oversee daily operations and ensure a smooth workflow. The ideal candidate will possess strong leadership and Customer Service skills, excellent communication abilities, and comprehensive office experience. This role involves supervising staff, managing administrative tasks, and maintaining efficient office procedures to support the company's objectives.

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Responsibilities:

- Assist customers in a friendly and skilled manner

-Coordinate staff, organise schedule and trainings

- Provide excellent customer service

- Process rental agreements and collect payments

- Maintain accurate records

- Control vehicle maintenance

- Coordinate vehicle reservations and ensure availability

- Promote additional services and upgrades to customers

- Keep the rental office clean and organized

Experience:

- Experience in Travel and/ Hospitality industry

- Ability to maintain a high level of professionalism and customer satisfaction





- Proficiency in Microsoft Excel for data entry and record keeping

- Strong organizational skills to manage employee schedules and paperwork

- Knowledge of front desk operations and procedures

- Providing a clear driving and police records

This role is ideal for individuals who are passionate about delivering excellent customer service, possess strong interpersonal skills, and are eager to contribute positively to a team-oriented environment.

Job Types: Full-time, Permanent

Experience

- Travel and/or Hospitality : 3 years (preferred)

Licence/Certification:
- G class driving licence (required)

Work Location: In person

Education

- Bachelor's Degree (preferred)

Benefits:
- Dental care

Education:
- Bachelor's Degree (preferred)

Experience:
- Food and hospitality : 3 years (preferred)

Licence/Certification:
- G class licence (preferred)

Work Location: In person

📌 Office Manager/Supervisor (Mississauga)
🏢 Ace Rent a Car
📍 Mississauga