www.rxconnect.ca

Founded in 2019, Rx Connect Specialty Pharmacy is a proud Canadian company, comprised of healthcare professionals with extensive specialty medication experience with a location in Mississauga, Ontario and another in Calgary, Alberta. We are a distinctive healthcare company, with patient relationship skills that set us apart. We mainly deal with patients who require biologics/specialty medications used in the treatment of chronic medical conditions such as rheumatoid arthritis, psoriatic arthritis, urticaria, ulcerative colitis, and many others.

You will have the opportunity to work with our in-house specialty team and support the day-to-day operations of the pharmacy. We are looking for a candidate who is reliable and organized, with excellent communication skills and capable of providing exceptional customer service. The candidate is expected to be proficient with Kroll Pharmacy Management Software and experienced in troubleshooting adjudication issues with public and private payers.

Duties and Responsibilities'

- Answer the phone and respond to inquiries from internal and external customers
- Assist and Support with the remote dispensing locations and satellite sites.
- Assist in general housekeeping and administrative duties; and Improve the operational systems, processes, and policies in support of information flow and management of business processes
- Increase the effectiveness and efficiency of support services (Scheduling, IT), through improvements to each function as well as coordination and communication between support and business functions
- Liaise with the scheduling, clinics, patient support programs and pharmacy divisions




- Maintain accurate data in pharmacy files and computer drives Maintain pharmacy records
- Maintain workflow through effective task prioritization and teamwork
- Manage reimbursement navigation for patients by coordinating relationships with Rx Connect Specialty Pharmacy and Non- Rx Connect Specialty Pharmacy programs, patients, pharmacy team, partners, and physicians
- Monthly billing for services and co-ordination of invoices, working with accounting for completed services related to non- Rx Connect Specialty Pharmacy programs
- Order, receive and maintain inventory of medications.
- Play a significant role in planning, including an initiative geared toward operational and performance excellence
- Prepare and process billings, claims, disbursements and related documents; Process and attain SA’s or reimbursement coverage for patients (e.g. manage communication with public and private providers)
- Review invoices or other documentation Screen telephone calls
- The Pharmacy Assistant will also be assigned other duties and tasks as required from time to time.
- Verify that customer receives correct prescription(s)

Job Requirements

- Post-secondary education or equivalent
- Two or more years of related pharmacy experience is an asset.




- Proficiency in Microsoft Office applications (Word, Excel, Outlook)
- Two or more years of experience with Kroll
- Knowledge of pharmaceutical technology and basic understanding or prescription medications.
- Previous experience in cold-chain distribution is an asset

Vacancy Type: New At Rx Connect, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly.

Rx Connect operates in accordance with the Accessibility for Ontarians with Disabilities Act and applicable Provincial Human Rights Codes.

If you require accommodation in the interview process, please let us know.

Thank you for your interest in a career with Rx Connect. We appreciate all applications; however, only candidates whose experience and qualifications closely match the job requirements will be contacted.

We offer a market-competitive salary and benefits package, as well as opportunities for career advancement within our growing company. If you are passionate about helping patients and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.

- To apply, please submit your resume . We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Pay: $18.00-$20.00 per hour

Benefits

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Vision care

Experience:
- Entering prescription in Kroll software: 1 year (required)
- Pharmacy Assistant: 1 year (required)

Work Location: In person

📌 Pharmacy Assistant (Part-time) (Mississauga)
🏢 Rx Connect Specialty Pharmacy
📍 Mississauga