Pro Counter Manager (Concord)

Pro Counter Manager (Concord)

22 Oct
|
Naturoc Granite u0026 Marble
|
Concord

22 Oct

Naturoc Granite u0026 Marble

Concord

Established in 1950, Ciot is one of North America’s largest importers and distributors of Natural Stone. Internationally recognized as an industry leader for supplying residential and commercial projects, Ciot’s impressive selection of materials are the perfect choice for a variety of indoor and outdoor design applications. Ciot offers a curated selection of natural stone and engineered slabs, ceramic tile, artistic mosaics, hardwood and more, all sourced from the most exclusive quarries and manufacturers from around the globe.

The company operates showrooms in Montreal, Québec City, Brossard, Laval, Toronto, Vaughan, Mississauga, Detroit, Atlanta and New York.

Ciot offers a stimulating workplace, attractive benefits package and a work environment that is favorable to qualified growth. If you are seeking a position where initiative is valued and your ambition has no limit, your challenge will be to focus on your capacity to progress in a highly stimulating work environment!

Key Responsibilities

Sales & Business Development

- Develop and execute a territory sales plan to achieve revenue and growth targets.
- Identify, prospect, and open new contractor and trade accounts.
- Grow existing accounts through regular customer engagement and relationship management.
- Increase customer purchasing frequency and share of wallet.
- Promote Ciot’s full range of Pro Counter products, including tile, setting materials, tools, installation products, and related accessories.
- Identify opportunities to convert customers currently purchasing from competitors.

Territory & Customer Management

- Maintain a consistent schedule of customer visits, jobsite visits, and prospecting activities.
- Build strong relationships with tile contractors, flooring installers, renovators, builders, and other trade professionals.
- Understand customer needs, purchasing habits, and upcoming projects.




- Maintain an active sales pipeline and follow up on opportunities.
- Monitor competitive activity, pricing, and market trends within the territory.

Pro Counter Collaboration

- Work closely with Pro Counter branch teams to ensure a consistent customer experience.
- Drive customer traffic and purchasing activity into assigned Pro Counter locations.
- Support customer onboarding and account development.
- Coordinate with branch teams on product availability, special orders, and customer requirements.
- Provide market feedback to help improve product assortment, inventory availability, and service levels.

Sales Performance & Accountability

- Achieve assigned sales, gross margin, and new account development targets.
- Track customer activity, opportunities, and sales performance through the company’s CRM and reporting tools.
- Identify underperforming accounts and develop strategies to reactivate them.
- Provide regular updates on territory performance, customer opportunities, and competitive activity.
- Work with management to identify opportunities for continued territory growth.

Qualifications and education required:

- 3–5 years of outside sales or territory management experience, preferably in building materials, tile, flooring, or construction-related products.
- Valid driver’s licence and ability to travel throughout the assigned territory.
- Established relationships within the contractor and trade community are an asset.
- Strong understanding of contractor purchasing behaviour and the building materials distribution business.
- Proven ability to prospect, develop new accounts, and grow existing customer relationships.
- Strong communication, negotiation, and relationship-building skills.
- Self-motivated, organized, and comfortable working independently in the field.

Job Types: Full-time, Permanent Pay: $80,000.00-$100,000.00 per year

Benefits

- Dental care
- On-site parking
- Paid time off

Experience:
- building materials industry: 3 years (preferred)

Work Location: In person

📌 Pro Counter Manager (Concord)
🏢 Naturoc Granite u0026 Marble
📍 Concord

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