Mabel’s Labels is the leading provider of personalized kids’ labels to families across North America. Our mission is to delight our customers and community, make their lives easier and keep them connected to what they value the most. For the last 23 years, we’ve been selling durable and waterproof peel-and-stick labels to parents who want to avoid germy mix-ups and lost items at school, camp, and daycare.

What began as a small venture by four moms has grown into a thriving and successful global e-commerce business.

We have a vibrant, collaborative workplace culture. At Mabel’s Labels we value teamwork and find ways to celebrate the contributions of all employees. Located in Hamilton, Ontario, we look for individuals that can bring creativity, passion and integrity to our close-knit team. We like to keep an open mind and have a desire for continuous improvement. While our company has grown over the years, we’ve never lost that start-up spirit!

Mabel’s Labels has a current vacancy in our Production Department. We are looking for a Production Supervisor. You will be required to work on-site in our Hamilton facility.

The Production Supervisor is a hands-on operating partner to the Operations Manager, trusted to run daily production across two facilities with minimal oversight. This role leads the production team and owns inventory control, purchasing coordination, and scheduling, keeping materials stocked, equipment running, and jobs moving smoothly from intake through delivery.

The Production

Supervisor manages both the process and the people, and steps in to lead the operation when the Operations Manager is away.

We’re looking for an initiative-taking, highly organized leader with a strong eye for detail, someone who enjoys planning ahead, works well with others, and is ready to take ownership of a team.

KEY RESPONSIBILITIES:

Production Scheduling

- Monitor daily job progress and adjust schedules/priorities in real time to address delays, rush orders, equipment issues, custom orders, etc. to ensure on-time-shipping (OTS) standards are met in all facilities
- Build and adjust weekly production schedules based on peak season demands




- Communicate schedule changes to relevant departments and shifts
- Work cross-functionally to coordinate and fulfill requests, including custom orders and samples with Marketing and Fundraising, and production issues or slowdowns affecting customer orders with the CX team.

Inventory & Purchasing

- Monitor stock levels to prevent shortages or overstock
- Conduct monthly physical inventory counts, reconcile discrepancies, and set par levels/reorder points for critical materials
- Generate purchase orders based on scheduling needs and inventory thresholds; track shipments and resolve delivery issues
- Work with Finance on Purchase Orders (POs) reconciliation and aging reports
- Assist in managing vendor relationships, including pricing, lead times, and performance evaluation; source alternate suppliers and support bulk-buy opportunities

Team Leadership

- Supervise, train, and evaluate seasonal production team members, including supporting hiring, onboarding, and offboarding
- Coach team members, fostering a respectful, communicative team environment and lead weekly standup meetings
- Delegate work to meet business objectives and deadlines
- Accountable for team productivity, quality, and service daily
- Enforce safety protocols and company policies on the floor

Health & Safety

- Maintain department cleanliness and ensure compliance with health and safety policies
- Identify and control hazards; investigate incidents and assist with implementing corrective actions
- Active member of the Health & Safety Committee; participates in inspections and meetings

Building Up-Keep, Communication, & Other Duties

- Maintain office and kitchen spaces, including stocking supplies, placing regular coffee orders, keeping the kitchen organized and appliances clean,



and reporting building or cleanliness issues to the Operations Manager and/or to the cleaning company.
- Identify bottlenecks and drive workflow improvements.
- Provide the Operations Manager with daily updates on production progress and issues.
- Proactively provide support on project work and other special requests as assigned

REQUIRED EDUCATION, EXPERINECE, SKILLS AND KNOWLEDGE

- High school diploma required, post-secondary education in business, operations, or a related field an asset
- 3+ years in a supervisory or management role; print manufacturing or related production experience is an asset
- Experience with inventory/purchasing systems, vendor management, cost control, and building production schedules under tight deadlines
- Strong leadership, planning, communication, and critical thinking skills, with proven ability to work independently and make sound decisions with little oversight
- Mechanical troubleshooting aptitude and an initiative-taking, hands-on approach to quality and productivity
- Enthusiastic, ownership-minded leader
- Skilled at building trust, collaborating across teams, fostering a culture of continuous improvement, and leads by example in living our company core values
- Excellent attention to detail and organizational skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Ability to work in a manufacturing/plant environment, including standing for extended periods of time, and lifting, bending, and pulling up to 50lbs
- Flexibility to work a variety of shifts (days, afternoons, evenings, weekends) during peak season

Mabel's Labels, a division of CCL Industries Inc., has an accommodation process in place and provides accommodations for individuals with disabilities. If you require a specific accommodation because of a disability or a medical need, please indicate this during the application process so that arrangements can be made for the appropriate accommodations. Only candidates selected for an interview will be contacted.

Pay: $60,000.00-$75,000.00 per year

Benefits

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- In office parking

Work Location: In person

📌 Production Supervisor (Canada)
🏢 Mabel's Labels
📍 Canada