About Us!

Knollcrest Lodge is a rewarding, supportive, and collaborative Long-Term Care Home that has prided itself on the quality of its resident care for over 50 years. Rich in heritage, Knollcrest Lodge is well supported by its residents, families, friends, staff, and the local community, who take great pride in calling Knollcrest their Home.

The Opportunity

Knollcrest Lodge is recruiting for Part-Time RAI Coordinator to join our team in Milverton. In this role, you will report to the DOC.

The RAI Coordinator coordinates the Home's InterRAI assessment, care-planning, datasubmission, and quality-monitoring processes. Working collaboratively with the interdisciplinary team, the RAI Coordinator supports accurate resident assessments, individualized plans of care, data integrity, regulatory compliance, and positive resident outcomes. In addition to coordinating the Home's InterRAI program, the position provides support for clinical systems, staff education, medication-review processes, clinical audits, and health-record management, consistent with the position’s scope and organizational priorities.

KEY DUTIES AND RESPONSIBILITIES

InterRAI Assessment and Care-Planning Coordination

- Develop, implement, communicate, and maintain the Home's InterRAI LTCF assessment schedule in accordance with applicable CIHI, Ministry of Long-Term Care, and organizational requirements
- Complete and coordinate required InterRAI coding, assessments, Resident Assessment Protocols, outcome measures, and care-plan reviews within established timelines
- Coordinate admission, readmission, quarterly, significant-change, discharge, end-of-life, and other required assessments
- Monitor interdisciplinary team members' completion of assigned assessment sections and careplan responsibilities and follow up on incomplete or overdue requirements
- Ensure assessments, clinical documentation, identified risks, interventions, and resident plans of care remain aligned and reflect current resident needs and preferences
- Identify clinical concerns, follow-up requirements, referrals, and changes in resident status arising through the assessment process and communicate or escalate them to the appropriate clinical team member

Validation, Reporting, and Quality Improvement

- Validate and submit InterRAI assessments within required CIHI and Ministry timelines, review error and validation reports, and coordinate corrections and resubmissions
- Monitor data completeness, accuracy, consistency, and reliability,



and develop and conduct audit processes to support data integrity, continuous quality improvement, and inspection readiness
- Analyze InterRAI information, quality indicators, trends, risks, outcomes, and case-mix information to support clinical decision-making and quality improvement
- Prepare reports and provide relevant information and recommendations for leadership, clinical, quality, and mandatory program meetings
- Participate in the development and review of RAI-related policies, program evaluation, and workflow improvement

System Support, Education, and Clinical Leadership

- Serve as the Home's subject-matter resource for InterRAI coding, assessment, care planning, documentation, submission requirements, and related PointClickCare processes
- Configure, maintain, optimize, and troubleshoot InterRAI-related PointClickCare functions, assessments, care-plan content, and documentation toolsin collaboration with authorized system administrators and vendors, as applicable
- Provide education, orientation, coaching, and ongoing support to interdisciplinary team members involved in resident assessment, documentation, and care planning and evaluate learning needs and education effectiveness
- Liaise with CIHI, PointClickCare, interdisciplinary team members, and other stakeholders to resolve RAI data, documentation, reporting, and system concerns
- Maintain current knowledge of evolving InterRAI frameworks, case-mix systems, quality indicators, best practices, and applicable legislative, regulatory, and professional requirements

Additional Clinical and Systems Support

- Coordinate quarterly pharmacy reviews and physician or nurse practitioner medication reviews, including reviews triggered by significant changes in resident status and track identified follow-up actions
- Support the use, maintenance, and optimization of broader electronic clinical systems, including eMAR, eTAR, eLABS, Point of Care, Clinical Connect, provider order-entry systems, and related workflows within assigned access and administrative authority
- Support the integration of RNAO best-practice guidelines and other clinical standards into applicable policies, documentation,



education, clinical practice, and electronic systems
- Manage and support the Relias Learning Management System, including monitoring mandatory education, annual competencies, and legislated training requirements
- Complete or coordinate clinical audits and reviews with the Medical Director, Nurse Practitioner, and other clinical leaders
- Support the organization, maintenance, thinning, and secure management of paper-based resident health records
- Lead or support broader education initiatives that promote accurate, reliable, and consistent clinical data collection across disciplines

QUALIFICATIONS & EXPERIENCE:

- Current registration in good standing as a Registered Nurse or Registered Practical Nurse with the College of Nurses of Ontario
- Experience working in long-term care, with demonstrated InterRAI assessment and care-planning experience
- Strong knowledge of InterRAI assessment, coding, CIHI submission requirements, quality indicators, case-mix systems, clinical documentation, and applicable long-term-care requirements
- Advanced proficiency with PointClickCare and electronic clinical documentation systems including experience with assessment, care-planning, reporting, and data-quality functions
- Strong clinical assessment, analytical, critical-thinking, organizational, and problem-solving abilities
- Demonstrated ability to educate, guide, and collaborate with interdisciplinary team members
- Strong written and verbal communication skills, with a high level of accuracy and attention to detail
- Ability to work independently, manage competing priorities and regulatory timelines, and exercise sound clinical judgment
- Demonstrated ability to interpret clinical data, identify trends, and translate findings into practical quality improvement actions
- Knowledge of privacy, confidentiality, consent, documentation, and health-record requirements applicable to long-term care

This position is posted to fill a vacancy. Knollcrest Lodge is an equal prospect employer and welcomes applications from all interested parties. We are pleased to accommodate individual needs of job applicants throughout the recruitment and selection process in accordance with the Ontario Human Rights’ Code and the Accessibility of Ontarians with Disabilities Act, 2005 (AODA). If you require accommodation at any time throughout the process, please speak with the Hiring Manager.

Pay: $37.93-$54.37 per hour

Work Location: In person

📌 RAI Coordinator (Milverton)
🏢 Knollcrest Lodge
📍 Milverton