- Serve as the first point of contact for partners, visitors, contractors, vendors, and delivery personnel.
- Greet visitors, respond to inquiries, and direct individuals to the appropriate person or location.
- Monitor and manage access gates, including coordinating entry and exit for authorized visitors, contractors, and deliveries.
- Verify visitor authorization and maintain visitor logs, where applicable.
- Monitor gates, cameras, and other security systems as part of routine duties.
- Promptly report unauthorized access, suspicious activity, safety hazards, emergencies, and security incidents to management or the appropriate emergency services.
- Maintain incident logs and prepare written reports documenting relevant details, actions taken, and individuals notified.
- Answer and direct incoming company calls.
- Assist in review and reconciliation of excise duty inventory reports and filings.
- Assist in periodic counts of returned excise stamps in the facility.
- Respond to partner emails, telephone calls, and in-person inquiries in a professional and timely manner.
- Address routine partner questions and direct maintenance requests, complaints, and other concerns to the appropriate department or management representative.
- Maintain professional and courteous relationships with partners, visitors, and other stakeholders.
- Communicate building notices, operational updates, and other information to partners as directed by management.
- Follow up on outstanding partner inquiries and requests to ensure timely resolution.
- Handling all consumables purchasing for the building. Keeping stock levels of items purchased.
- Monitor and respond to the general office email inbox and distribute inquiries to the appropriate personnel.
- Schedule meetings, coordinate appointments, and assist with maintaining calendars as required.
- Order and monitor office supplies and report shortages to management.
- Streamline consumable purchased on scheduled dates to ensure consistency of ordering and reliability of deliveries.
- Support excise stamp order process, receiving and allocation to in-house departments as per internal procedures.
- Performing basic office tasks, such as filing, data entry, processing the mail, etc.
- Handling communications with clients and vendors via phone, email, and in-person.
- Assist in preparing financial reports as requested.
- Assisting with audits, fact checks, and resolving discrepancies related to excise stamps.
- Adhoc administrative duties including filing, and handling customer/vendor inquiries.
- Producing weekly and monthly reporting statements for review with the management team.
- Download internal security system reports & logs. File and store associated data accordingly.
- Maintain a professional, organized, and welcoming reception and office environment.
- Perform other related reception, administrative, and operational duties as assigned by management.
Job Type: Full time
Pay: $18.00-$26.00 per hour
Experience
- Administrative: 2 years (required)
Work Location: In person
📌 Reception/Administrative Assistant (North York)
🏢 [email protected]
📍 North York