Job Summary

Vital Mobility is hiring a full-time Receptionist, Customer Service & Bookkeeping Coordinator to be the first point of contact for our clients and keep our books accurate in QuickBooks.

- Location: Concord, ON in office
- Employment type: Full-time, mat leave replacement
- Pay: $24.00 per hour (CAD), based on experience

You will greet visitors, answer calls and emails, help customers with orders and questions, and handle day-to-day bookkeeping. This role suits someone organized and friendly who enjoys variety and likes keeping things running smoothly.

What you'll do

Reception

- Greet clients and visitors and manage the front desk
- Answer and direct phone calls, emails and general inquiries
- Book appointments and keep calendars up to date
- Handle incoming and outgoing mail, deliveries and office supplies

Customer service

- Answer questions about products, services, orders and pricing
- Process orders, returns and follow-ups, and keep customer records current
- Resolve concerns politely and escalate issues to the right team member
- Coordinate with staff on scheduling, deliveries and service requests

Bookkeeping (QuickBooks)

- Enter invoices, bills, payments and deposits in QuickBooks
- Manage accounts receivable and payable,



and follow up on overdue accounts
- Support month-end close and help prepare reports for management and the accountant
- Assist with GST/HST and payroll records as needed

What you bring

Required

- 2+ years in reception, customer service or an administrative role
- Hands-on experience with QuickBooks (Online or Desktop)
- Working knowledge of bookkeeping basics: AR/AP
- Clear, friendly communication by phone, email and in person
- Strong organization and attention to detail, with the ability to juggle tasks
- Comfort with Microsoft Office or Google Workspace, especially Excel or Sheet

What we offer
- Competitive pay of $24.00 per hour (CAD)
- Full-time hours, Monday to Friday, 9-5, Saturdays 10-2
- Friendly, supportive team helping people stay mobile and independent

How to apply Send your resume and a short cover letter to [email protected] with the subject line "Receptionist & Bookkeeping Application". Please mention your QuickBooks experience.

We thank all applicants; only those selected for an interview will be contacted.

Pay: $23.00-$24.00 per hour

Expected hours: 44.0 per week

Benefits

- On-site parking

Work Location: In person

📌 Receptionist, Customer Service & Bookkeeping (Concord)
🏢 Vital Mobility Medical Supplies
📍 Concord