As a Senior Account Manager, you'll own two connected motions: converting inbound signups into paying subscription or enterprise customers, and expanding revenue from existing accounts. You'll be given the leads and the data and real latitude to build the system.

You'll report directly to the founder, with real visibility into how pricing, packaging, and go-to-market strategy evolve as this function matures. Triage the volume of inbound company signups using CRM and enrichment data to identify which accounts warrant a sales touch

Build the qualification framework: which accounts get routed to a subscription plan, which are true enterprise opportunities, and which don't need a touch at all

Run outreach and discovery with warm, inbound leads; these aren't cold prospects, they've already signed up, but nobody has followed up with most of them

Convert qualified leads into paying subscription or enterprise customers

Identify upgrade opportunities among existing paying customers using billing and usage signals

Run research-backed outreach and discovery calls to move accounts to higher-tier plans

Partner with the product team on complex accounts to make sure they're scoped and technically set up to grow

Building the function

Report on pipeline, forecast, and conversion metrics to the founder





Weigh in on pricing and packaging decisions based on patterns you're seeing in the market

6+ years in a quota‑carrying sales, account management, or customer success role, with a track record of building a process where one didn't already exist, not just executing an established playbook

Previous experience in B2B SaaS selling to other B2B/SaaS buyers, or specifically in MarTech, AdTech, creator‑economy/marketplace platforms, or e‑commerce SaaS (not agency/services work done for e‑commerce merchants).

This role is about managing high volume with judgment, not a short list of named accounts

Comfort working from CRM and enrichment data to prioritize a large, varied pool of leads

Comfortable in an early‑stage or scaling company where process doesn't yet exist, this isn't a fit for someone coming from a large, established sales org with existing infrastructure.

Nice to have: experience selling both self‑serve/PLG‑influenced deals and larger enterprise deals side by side

OTE: $130,000-$180,000 CAD, structured as roughly 60-70% base / 30-40% variable (commission), reflecting the blend of net‑recent acquisition and account expansion in this role

Annual performance and compensation reviews #

📌 Remote Inside Sales Account Executive - + per year (West Vancouver)
🏢 Rogers
📍 West Vancouver