Business Analyst Information Technology ~ Posting Date ~Full time ~ Support Staff ~ Support Staff - Auxiliary ~ College/Administrative Portfolio ~ Office of Strategic Transformation and Delivery ~ Location - This role is hybrid with a mix of remote and in‐person. Reporting to the Manager, Business Transformation within the Office of Strategic Transformation and Delivery (OSTAD), the Business Analyst plays a key role in complex business transformation, business process re‐engineering, and continuous improvement initiatives across the University.

The Business

Analyst is responsible for proactively meeting and exceeding the diverse needs of the University community. This position works collaboratively with campus partners in the Student Service Centre, Office of the Registrar, Colleges, Faculties, Centres of Expertise, Dean of Students, University of Alberta International, Faculty of Graduate Studies and Research, Students and external partners across campus to lead mid to large scale process changes and transformation initiatives.

The Business

Analyst exercises autonomy and demonstrates leadership to team members within projects.

The Business

Analyst influences teams and stakeholders towards a unified direction to identify opportunities to improve and innovate processes, services and technology to ensure they meet the goals and objectives. In all facets of this role, the Business Analyst endeavors to integrate and advance the University's commitments to equity, diversity and inclusivity.

Analysis

Lead the assessment of current business processes and systems to identify inefficiencies and opportunities for transformation. Elicit, analyze, and document complex business and functional requirements using interviews, workshops, and workflow analysis. Provides options, advice, or recommendations regarding business process change, system functionality, or customizations/fixes required.

Through data collection, analysis and working with stakeholders, ensures that University policy and procedures are fair, efficient, and applied consistently and equitably. Develops and articulates proposals on process changes based on research and data analysis. Project implementation Works with IST, vendors, and technical resources to ensure business requirements are built to the client's expectations.





Takes a lead roles in drafting project documentation, including recommendation reports and business cases. Plans, directs, and coordinates activities of designated projects to ensure that goals and objectives are accomplished within prescribed timeframes. Proactively manage changes in project scope, identify risks, and devise contingency plan.

Policy, Procedures, and Training In collaboration with stakeholders and subject matter experts, provides leadership on developing and maintaining training programs and reference manuals, and ensures updates and changes to business processes are reflected in training programs. In collaboration with subject matter experts, provides recommendations to leadership on the implementation of new processes and procedures.

Quality

Assurance ~ In collaboration with stakeholders and subject matter experts, develops and implements quality management procedures and methods. Provides a communication link between the business areas and leadership. Related post‐secondary diploma or degree in Business Administration, Computing Science, Management Information Systems or a related field. Minimum 5 years of progressing increasing responsibility in either a systems analyst or business analyst role.

Certification in a Business Analysis program certified by International Institute of Business Analysts.

Experience in lean six sigma and continuous improvement Possess excellent communication and interpersonal skills for leading effective teams, and are able to put forth ideas (written, verbal, and presentations) confidently to stakeholders and senior leadership. Knowledge of the post‐secondary environment is an asset. The Office of Strategic Transformation and Delivery (OSTAD) is the engine room for the organization's most ambitious goals.

Our mission is to bridge the gap between high‐level vision and tangible results by driving large‐scale, cross‐functional initiatives that redefine how we operate.

About





University of Alberta The University of Alberta, its buildings, labs and research stations are primarily located on the territory of Néhiyaw (Cree), Niitsitapi (Blackfoot), Métis, Nakoda (Stoney), Dene, Haudenosaunee (Iroquois) and Anishinaabe (Ojibway/Saulteaux), lands that are now known as part of Treaties 6, 7 and 8 and homeland of the Métis. The University of Alberta respects the sovereignty, lands, histories, languages, knowledge systems and cultures of all First Nations, Métis, and Inuit. The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day.

We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide. Your work will have a meaningful influence on a fascinating cross‐section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates.

All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe workplace, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns. The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered.

We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply. Nous encourageons les femmes; personnes handicapées;

📌 Required Business Analyst (Edmonton)
🏢 University of Alberta
📍 Edmonton