Become the key technical contact as a Resident Engineer dedicated to the Xplore network. Provide operational support and ensure seamless network performance while working closely with Ceragon and customers. As a vital member of the team, the Resident Engineer will manage daily technical engagements and oversee fault management processes.

Responsibilities include first-line incident management, troubleshooting network issues, and coordinating with third-party service providers for maintenance. You'll also monitor network performance and facilitate software and firmware upgrades effectively. Key Responsibilities:

- Manage daily technical support and operational activities
- Oversee fault management and ticket tracking processes




- Coordinate with Ceragon Technical Support for incident resolution
- Troubleshoot network issues effectively across the Xplore network
- Coordinate third-party technicians for maintenance and upgrades Requirements:
- Experience in telecommunications and network operations
- Solid fault management and troubleshooting skills
- Customer-facing technical support background
- Effective communication and relationship management abilities
- Knowledge of Ceragon MW equipment preferred Utilize your technical expertise to enhance the Xplore network's performance and customer satisfaction.

📌 Resident Engineer for Xplore Network (Canada)
🏢 Ceragon
📍 Canada