Broadcast Entertainment & Fantasia – We're a Canadian-based retail chain established in 1995. We carry popular products fresh from Asia for our customers to enjoy, such as: Character Branded Items, CDs, VCDs, DVDs, Blu-Ray Discs, Trendy Gift Items & Asian Pop Magazines. We're also one of the few stores in the GTA that sells authentic Kpop albums!

As a retail sales associate, you'll help us carry out the daily tasks and responsibilities that come with operating our store, such as:

- Greeting customers in a friendly manner
- Being knowledgeable to answer questions regarding merchandise items, prices and brands
- Providing information on promotions, our policies and procedures, and store locations
- Ensuring that merchandise presentation standards are maintained at the store
- Demonstrating a high degree of customer service while processing all exchanges and purchases in accordance with our business guidelines
- Being able to resolve occasional customer complaints effectively and responsibly
- Keeping up with retail trends and products

What You'll Bring:

- Great people and communication skills – the ability to build relationships with customers and handle potential issues efficiently and professionally
- Great organization skills




- Flexibility for work on the weekdays and weekends
- Familiarity with technology and computers to process sales
- Knowledge of K-Pop and Sanrio products is a valuable asset!

What You'll Get:

- Valuable hands-on experience with a variety of tasks that will overall improve your arsenal of skills - you'll learn a lot while doing!
- We offer competitive pay
- A safe and welcoming work environment
- A sweet store discount exclusive for our employees!

3 years of retail sales experience is preferred, however training will be provided in office. You should be familiar with using technology and computers. Knowledge of Shopify and POS systems are valuable assets. Looking for full time/part time retail sales associates.

Job Type: Full-time

Pay: $17.60-$19.00 per hour

Benefits

- On-site parking
- Store discount

Ability to commute/relocate:
- Markham, ON: reliably commute or plan to relocate before starting work (required)

Education:
- Bachelor's Degree (preferred)

Experience:
- Customer Service: 2 years (preferred)
- Retail Sales: 2 years (preferred)

Language:
- English (required)
- Korean (preferred)
- Chinese (preferred)

Work Location: In person

📌 Retail Sales Associate (Markville Mall) (Markham)
🏢 Broadcast Entertainment u0026 Fantasia
📍 Markham