Overview

We are seeking a dynamic, customer‑focused Sales & Administrative Associate to join our retail team. This role blends showroom sales, digital support, and light administrative duties. As we expand our online presence on Instagram, TikTok, Amazon, and other digital platforms, the ideal candidate will be comfortable supporting both in‑store customers and basic online activities.

The successful candidate is friendly, organized, confident with customers, and able to handle simple office tasks using Microsoft Office—especially Excel. Experience in retail sales, merchandising, content creation, or basic accounting is considered a robust asset.

Responsibilities

In‑Store Sales & Customer Service

- Greet customers warmly and assist with product selection
- Conduct product demonstrations and explain features clearly
- Help customers choose products that meet their needs and preferences
- Operate POS systems accurately, including cash handling
- Upsell products and promote current promotions
- Maintain organized, well‑stocked merchandise displays
- Provide exceptional customer service and resolve inquiries promptly
- Manage time effectively during busy periods
- Follow professional phone etiquette when communicating with customers

Digital & Online Support

- Assist with creating simple product content (photos, short videos, product highlights) for Instagram, TikTok, and other social platforms
- Support online customer inquiries through social media or messaging channels
- Help maintain accurate product listings, descriptions, and inventory on Amazon and other e‑commerce platforms
- Participate in posting, tagging, and organizing digital content to increase engagement




- Provide feedback on trending products, customer questions, and online activity
- Collaborate with the team to ensure consistent branding across in‑store and online channels

Administrative Support

- Assist with basic office tasks such as data entry, filing, and updating records
- Use Microsoft Office, especially Excel, to maintain simple spreadsheets (inventory logs, pricing updates, product lists, etc.)
- Support basic accounting tasks such as organizing receipts, preparing simple summaries, and assisting with daily reconciliation
- Help maintain accurate documentation for inventory, orders, and customer records
- Provide general administrative support to ensure smooth daily operations

Skills & Qualifications

- Strong verbal and written communication skills; bilingual abilities are an asset
- Experience in retail sales, merchandising, or technology sales preferred
- Confidence in performing product demos and educating customers
- Basic math skills for POS and cash handling
- Friendly, professional customer service approach
- Strong organizational skills to maintain stock levels and displays
- Effective time management during peak hours
- Knowledge of POS systems and cashiering procedures
- Familiarity with Instagram, TikTok, Amazon, or other digital platforms is an asset
- Comfort with taking product photos/videos and assisting with basic online content
- Basic knowledge of Microsoft Office (Excel, Word, Outlook)
- Basic accounting knowledge (cash reconciliation, receipt organization, simple reporting) is preferred

Pay: $18.00 per hour Expected hours: 35.0 per week

Benefits

- In office parking
- Paid time off
- Store discount

Work Location: In person

📌 Sales & Administrative Associate (Retail + Digital Support) (Winnipeg)
🏢 Smart Home Interiors Materials
📍 Winnipeg