Senior Business Analyst: ServiceNow & ESM Expert (Remote) (Ahuntsic)

Senior Business Analyst: ServiceNow & ESM Expert (Remote) (Ahuntsic)

22 Oct
|
S.I. Systems
|
Ahuntsic

22 Oct

S.I. Systems

Ahuntsic

S.I.

Systems

Ltd. seeks a Senior Business Analyst (10+ years) to support Enterprise Service Management initiatives in a public sector program using ITSM/ESM practices and ServiceNow.

The role focuses on stakeholder needs assessment, requirements traceability, and options analysis across multiple business lines.

Responsibilities include facilitating elicitation sessions, documenting requirements, and contributing cost-benefit input to business cases while supporting intake, workflow, service

📌 Senior Business Analyst: ServiceNow & ESM Expert (Remote) (Ahuntsic)
🏢 S.I. Systems
📍 Ahuntsic

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