Senior Client Service Consultant in Winnipeg, in office full-time, coaching leaders and teams while strengthening service excellence and client experience.

At CIBC, this Senior Consultant, Client Support, Regional Office, provides consultation and guidance to front-line leadership. You will support advisory planning, service process implementation, stakeholder management, and operational effectiveness. The work helps sustain consistent client-focused practices and stronger relationships.

Key Responsibilities

Coach front-line leaders on client service standards

Support advisory planning model implementation and sustainment

Analyze service trends and performance indicators

Recommend practical improvements to senior management

Train teams on relationship planning tools

Requirements

Experience coaching employees and developing team goals

Experience implementing service processes and advisory practices

Strong stakeholder management and relationship-building abilities

Ability to investigate complex information and communicate insights

Business, finance, commerce, or related degree or diploma

Apply client service coaching, advisory support, and analytical thinking as a Senior Consultant with CIBC in Winnipeg.

📌 Senior Client Service Consultant (Winnipeg)
🏢 CIBC
📍 Winnipeg