Company Overview

Interior Plumbing & Heating Ltd. (IPH) is a proud, community-driven mechanical contractor with 76 years of experience building projects across Western Canada, from Vancouver Island to Calgary, Alberta, and beyond. We specialize in projects involving Plumbing, HVAC, Fire Protection, Sheet Metal and Pipefitting.

We are unique, with fully integrated in-house design and prefabrication capabilities, providing our teams exposure to the full build process, from concept to installation. Through collaboration, innovation and building strong teams in the communities where we work, IPH delivers efficient, high-quality construction projects.

About the Prospect

IPH is looking for an experienced Service Plumbing Technician to join our Service Division in Kamloops and the surrounding area. We are seeking a certified Plumber who brings strong troubleshooting skills, takes pride in quality workmanship, and is committed to providing excellent customer service.

This position will involve diagnosing, repairing, maintaining, and installing residential and commercial plumbing systems. From emergency leaks and drain blockages to water heater replacements and fixture upgrades, the successful candidate will be responsible for identifying problems, providing practical solutions, and completing repairs safely and efficiently.

We are looking for someone who enjoys problem-solving, is comfortable working independently, and takes pride in building customer relationships through reliable service and professional workmanship.

What You Will Do

- Diagnose, troubleshoot, and repair residential and commercial plumbing systems, including water supply, drainage, and venting systems.
- Identify and repair leaks, failed valves, faucets, fixtures, and damaged or malfunctioning piping.
- Clear drain and sewer blockages using augers, jetting equipment, and other drain-cleaning tools.
- Perform camera inspections and locate underground piping and drainage systems as required.
- Service, repair, and replace conventional and tankless water heaters, including associated gas venting and connections within the scope of applicable certifications.
- Install and replace plumbing fixtures, appliances, sump pumps, sewage pumps, water treatment equipment, and backflow prevention devices.
- Complete repairs and modifications to copper, PEX, PVC/ABS, cast iron, and steel piping systems.




- Service and troubleshoot residential and light commercial hydronic heating components, including circulators, expansion tanks, and zone valves.
- Explain plumbing issues, recommended repairs, and available options to customers in transparent, understandable terms.
- Communicate repair costs and obtain customer authorization before proceeding with work.
- Identify required materials and replacement parts, coordinate ordering, and communicate with the office regarding quotes, permits, warranty claims, and follow-up visits.
- Ensure all work meets applicable plumbing codes, regulations, and local bylaws.
- Participate in the scheduled after-hours and on-call rotation.
- Provide guidance and support to apprentices and share technical knowledge with other service team members.
- Maintain clear communication with dispatch, the Service Manager, and other team members regarding job progress, scheduling, and additional work requirements.
- Accurately complete work orders, service checklists, time entries, and material records using company field service software.
- Maintain a clean, organized, and properly stocked company vehicle, including tracking inventory and reporting equipment or tool concerns.
- Respect customers' homes and businesses by maintaining clean, safe work areas and protecting their property throughout service calls.
- Participate in ongoing training and manufacturer courses to further develop technical knowledge and service skills.
- Follow IPH's safety policies, procedures, and safe work practices at all times.
- Perform other related duties consistent with the role, skills, and level of responsibility as required.

About You

- Red Seal or BC-certified Journeyperson Plumber.
- Minimum three years of residential or commercial plumbing service experience.
- Gasfitter Class B certification is required or strongly preferred.
- Backflow Prevention Assembly Tester certification is considered an asset.
- Strong diagnostic and troubleshooting skills involving water supply, drainage, venting, and water heating systems.
- Experience using drain-cleaning equipment, including augers, jetters,



and camera inspection systems.
- Strong working knowledge of plumbing systems, piping materials, fixtures, valves, and repair methods.
- Knowledge of applicable codes and regulations, including the BC Plumbing Code, BC Building Code, and CSA B149.1.
- Comfortable working independently, diagnosing issues, and completing repairs with minimal supervision.
- Strong problem-solving abilities and the ability to develop practical solutions to challenging service situations.
- Excellent customer service and communication skills, with the ability to explain technical issues and repair recommendations clearly.
- Takes pride in producing accurate, clean, and high-quality work while maintaining a qualified appearance and attitude.
- Strong organizational skills, attention to detail, and the ability to manage time efficiently in a fast-paced service environment.
- Comfortable using smartphones or tablets for dispatch, work orders, and time entry, with basic Microsoft Office skills. Experience with ServiceTitan is considered an asset.
- Valid BC Class 5 driver's licence with a clean driving record.
- Current or willing to obtain WHMIS, Confined Space, Fall Protection, and First Aid certifications. In-house training may be provided.
- Physically capable of performing the requirements of the role, including lifting up to 50 lbs, working in crawlspaces and confined areas, and working in various weather conditions.
- Demonstrates a growth mindset, actively seeks and applies constructive feedback, and is willing to adapt to evolving industry practices and technologies.
- Enjoys working both independently and as part of a team, with a willingness to support coworkers and contribute to a positive work environment.

What We Offer We offer a competitive salary and benefits package, including 100% company-paid Extended Health premiums, company events, and swag. We strive to create a workplace where you feel you belong and are supported, both at work and in your life outside of it.

Opportunities to grow a well-rounded career through exposure to commercial, multi-family, healthcare, and industrial projects. Learn more about us at https://iphltd.com/

Pay: $45.00-$50.00 per hour

Benefits

- Casual dress
- Company events
- RRSP match

Education:
- AEC / DEP or Skilled Trade Certificate (preferred)

Experience:
- Plumbing: 5 years (required)

Work Location: In person

📌 Service Plumbing Technician (Kamloops)
🏢 Interior Plumbing & Heating
📍 Kamloops