As we undergo a major expansion to grow new businesses in the SMB market, we are looking for an ambitious self-starter who thrives in a fast-paced environment. The overall responsibilities of a Technical Consultant are to provide technical support to customers and achieve a high level of customer satisfaction.

Desired Skills and Experience

– Excellent verbal and written communications skills – Post-secondary program completion preferred – MCSE Server Administrator or equivalent certification – Minimum 3 years IT experience – Understanding and experience with HyperV and VMware virtualization technologies – Knowledge and experience with Cisco hardware and software – Excellent knowledge of Windows Server 2003/2008/2012, Exchange Server 2003/2007/2010/2013, Office 365 and related products – Solid understanding of IP networks and all related elements – Knowledge of various scripting languages – Knowledge and understanding of Windows XP/Vista/7/8 – Demonstrated superior customer service skills – Desire to learn and a passion for technology

Responsibilities

– Install, upgrade, and configure network printing, directory structures, user access, security, software,



and file services – Analyze and resolve technical problems for established networks – Install and configure computer hardware, including switches and servers – Create custom scripts for various network and server-related tasks – Manage and diagnose problems with virtual machines – Troubleshoot and repair desktop equipment and software – Support the roll-out of new hardware and software to clients – Provide timely and professional support via telephone, remote control, in person, and email – Provide network documentation, training and guidance, to orient clients on the use of their hardware and software – Document problems and resolutions for future reference – Assisting in the development of junior technicians – Potential to manage a dedicated client base and communicating across departments

We offer

– Great opportunity to grow – Competitive base salary and commission – Comprehensive and highly flexible benefits program to all team members starting day one – Flexible work schedules – A dynamic work setting – Various technical training opportunities

How to Apply

If you are interested in joining the team and build your career, please send your resume with covering letter to [email protected].

📌 Technical Consultant (Markham)
🏢 EXOCLOUD
📍 Markham