Elevate your career at TELUS Digital as a Senior Manager in Client Strategy, based in Toronto or Vancouver. Drive impactful client solutions through strategy and innovative digital experiences. This full-time, hybrid role shapes the future of client engagements within TELUS Digital.

As a Senior Manager, you will translate insights into strategies for Fortune 500 and mid-market clients, taking charge from pre-sales to portfolio expansion. Collaborate with cross-functional teams, guiding stakeholders through the complexities of customer experience and contact center operations. Key Responsibilities:

- Own the commercial narrative for major client proposals
- Shape pipeline and build tailored messaging for clients




- Facilitate strategic workshops to clarify client needs
- Map user and business pain to TELUS Digital solutions

Requirements:

- 7+ years in digital product strategy or consulting
- Proven CX expertise in contact center environments
- Robust communication skills with C-level audiences
- Experience in crafting compelling narratives and pitches
- Familiarity with enterprise AI tools and emerging technologies

Apply your expertise in digital transformation and relationship building to lead TELUS Digital's strategy initiatives effectively.

📌 TELUS Digital Senior Client Strategy Manager (Vancouver)
🏢 WillowTree
📍 Vancouver